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“Wi-Fi free but terrible” 4 of 5 stars
Review of Westward Look Wyndham Grand Resort and Spa

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Westward Look Wyndham Grand Resort and Spa
4.0 of 5 Resort   |   245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)   |  
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Ranked #35 of 128 Hotels in Tucson
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1,745 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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Tucson, Arizona
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 14, 2013

This was a great stay-cation to enjoy the spectacular beauty of the Santa Catalina foothills and celebrate Valentine's Day with my wife. This was our first time back since they remodeled their Gold's restaurant. The buffet is gone but their menu has improved. The service and food was excellent and we enjoyed dining with the guests who have invaded Tucson for the annual Gem show. The resort sits high in the foothills and provides a fabulous view of the city. It was a great choice for a romantic getaway on Valentine's Day.

Stayed February 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 13, 2013

Stayed for here for a conference. Arrived and room was not available and as I had a dinner meeting to get ready for they got me another room that was at the farthest point. Not my ideal place to stay as a woman traveling alone. At night I felt very uncomfortable walking to the room. Parking was a nightmare as the Gem Show was happening in Tucson and there were a number of suites around my room. Maybe on a vacation this place would be ok but for a work conference I didn't feel it was an ideal place as things were so spread out.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review, February 18, 2013
It is important for us to receive feedback regarding our services and property. I will share your comments regarding your recent stay with the appropriate managers and supervisors to ensure that this type of incident does not recur in the future.

We sincerely hope the issues you encountered will not have a permanent impact on your view of our resort and that you will give us another chance to replace your present thoughts about Westward Look Resort with much more pleasant memories.

Best Regards, David Yamada, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 12, 2013

It is an interesting hotel. The hotel looks like apartments. Everything was good except our coffee pot was broken and leaked everywhere. The water pressure was WAY too much it seriously will rip away any dirt!
Food was good. Service was great!

Room Tip: City view not desert unless you have pets.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review, February 18, 2013
Thank you for your input, we appreciate you letting us know where we excelled or where we need improvement so that we can implement change and ensure that all future guests have a pleasant stay.

Best Regards, David Yamada, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westward Look Wyndham Grand Resort and Spa

Address: 245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)
Phone Number:
Location: United States > Arizona > Tucson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Tucson
#10 Top resorts Hotel in Tucson
#11 Spa Hotel in Tucson
#19 Business Hotel in Tucson
#25 Romantic Hotel in Tucson
#31 Family Hotel in Tucson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westward Look Wyndham Grand Resort and Spa 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Westward Look Hotel Tucson
Westward Look Tucson
Westward Look Resort

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