We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westward Look Wyndham Grand Resort and Spa: Traveler Reviews

4.0 of 5
245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Stay 3, Save 30%
Westward Look Wyndham Grand Resort and Spa
Ranked #19 of 121 hotels in Tucson
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

948 reviews from our community

Traveler rating
    450
    309
    117
    48
    24
See reviews for
Families
222
 
Couples
344
 
Solo
49
 
Business
145
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
TUCSON
1 review
2 helpful votes 2 helpful votes
“Great Property, Nice Staff, Poor Service”
4 of 5 stars Reviewed January 11, 2013

Having stayed at this property numerous times in the past prior to it being owned by Wyndam I noticed quite a few changes:
The Positives:
- Updated guest rooms with huge comfy beds and great furniture
- Points for your stay!

The negatives:
- While the staff was extremely friendly, the service was just plan bad.
- They got our reservation wrong twice over the phone, and charged us the wrong amount at check in, fixed it. Then tried to charge us the wrong amount again at checkout.
- Our package included breakfast in bed & they got our (very simple) order wrong. It took THREE TRIES, and about an hour to get it delivered correctly.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Wyndham Hotel and Resorts

Ask JESSICA G about Westward Look Wyndham Grand Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juaners
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Great Place....”
4 of 5 stars Reviewed January 10, 2013

We stayed at this resort last weekend for a family gathering. When we arrived at night, it was difficult to see the surroundings. Upon arrival, we were able to check-in fairly quickly and drove to our rooms. The rooms in our area are broken out by sections (think casitas or small complexes) that house 4-6 rooms per section.
The rooms were great! huge! Seating area with a decent size sofa, large flat screen TV, comfy bed, huge bathroom and vanity area. There was also a large mirror next to the bathroom.
The next morning I had a chance to walk around and enjoy the views. The resort is situated on a hill, so you are overlooking Tucson.
I really enjoyed staying here, the service was wonderful. I did not get a chance to eat at the hotel restaurant or visit the bar, since the event provided that for us.
I would consider visiting the resort again, although Tucson is not a destination city (at least for me)
While I am not familiar with Tucson, it is located in the northern side of the city, so it seems to be more upscale.
There are tons of restaurants just a short drive from the resort, as well as several shopping areas.
The rooms were quiet, I slept well and did not hear one thing, which is big plus for me.
I would suggest this place for couples or a weekend with friends.

Room Tip: We stayed in unit 15 which is adjacent to the main driveway into the hotel. Although it was quiet, y...
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Juaners about Westward Look Wyndham Grand Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avondale
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Love this resort.”
5 of 5 stars Reviewed January 9, 2013

We've stayed here a few occassions and absolutely love everything about this resort. The pricesnare excellent for a resort of this caliber. We will definately stay here again. We attended the New Year's Eve celebration and were delighted with it.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Laura D about Westward Look Wyndham Grand Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed January 9, 2013

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3

Review collected in partnership with Wyndham Hotel and Resorts

This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DYamada, General Manager at Westward Look Wyndham Grand Resort and Spa, responded to this review
February 18, 2013
Thank you so much for taking the time to share your thoughts with us and other Trip Advisor readers. Your feedback is truly appreciated. Your comments reinforce our training, reminds us that not everyone shares the same perceptions and that we must remain focused on how best to serve and meet each individual’s needs and expectations. As example, our renovation that was completed 2 ½ years ago was geared towards maintaining the resort’s charm. So we need to remember and understand how this look and feel may not always appeal to one expecting the more traditional modern corporate hotel furnishings.

I have shared your comments with our staff, re-emphasizing our training and to ensure that we do not take our environment for granted. That we remain sensitive to other’s perceptions and needs and, that we stay focused on delivering a Wyndham Grand experience. I personally thank you for your valuable feedback and wish you all of the very best.

Sincerely, David Yamada, General Manager, Westward Look Wyndham Grand Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
TUCSON
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 8, 2013

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Wyndham Hotel and Resorts

Ask DANIEL L about Westward Look Wyndham Grand Resort and Spa
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hacienda Del Sol Guest Ranch Resort
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Tucson
Trendy
Courtyard Tucson Williams Centre
Courtyard Tucson Williams Centre 4.0 of 5 stars 44 reviews
Family-friendly
Miraval Arizona Resort & Spa
Miraval Arizona Resort & Spa 4.5 of 5 stars 395 reviews
Good for business
Embassy Suites Tucson Paloma Village
Embassy Suites Tucson Paloma Vil... 4.5 of 5 stars 248 reviews
Near the beach
BEST WESTERN PLUS Royal Sun Inn & Suites
BEST WESTERN PLUS Royal Sun Inn ... 4.0 of 5 stars 265 reviews
Show Prices ABS:HotelCheckRates-d75339?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d112501?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d634656?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d74362?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Tucson hotels
Hacienda Del Sol Guest Ranch Res... 4.5 of 5 stars 222 reviews Westin La Paloma Resort and Spa 4.5 of 5 stars 1,191 reviews Loews Ventana Canyon Resort 4.5 of 5 stars 711 reviews Lodge on the Desert 4.5 of 5 stars 412 reviews
Show Prices ABS:HotelCheckRates-d74469?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d75692?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d74515?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d74607?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 121 hotels in Tucson, ranked by popularity

Been to Westward Look Wyndham Grand Resort and Spa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Westward Look Wyndham Grand Resort and Spa

Also Known As:
Westward Look Hotel Tucson
Westward Look Hotel
Westward Look Tucson
Westward Look
Westward Look Resort
Address: 245 East Ina Road, Tucson, AZ 85704 (Formerly Westward Look Resort)
Phone Number:
Region: United States > Arizona > Tucson
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Tucson
#8 Luxury Hotels in Tucson
#11 Family Hotels in Tucson
#15 Business Hotels in Tucson
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Wyndham, Expedia, Orbitz, Booking.com, Hotwire, Tingo and Venere so you can book your Westward Look Wyndham Grand Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Westward Look Wyndham Grand Resort and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Westward Look Wyndham Grand Resort and Spa
Enter dates & see best prices* (from our partners)
Show Prices