My last trip was my third trip to Canyon Ranch. I love this place and it is one of my sanctuaries. I recommend booking an LEC package versus just going there. You meet wonderful people and the staff is extremely knowledgeable and helpful. You really learn how Canyon Ranch operates and are given good advice on how to spend your time here. For my money, there is no other place like Canyon Ranch. The rooms are comfortable and clean and the air conditioner works fabulously. The food is excellent and all included! Make sure you do the Lunch & Learn series. There is any number of exercise activities to try as well as spa services, health services, etc. The grounds are beautiful and calming. There are 4 pools with numerous water exercise classes. It's a great motivational place in addition to helping you with any medical issues you may be having. There are superb exercise physiologists here to help you also. Bottom line, for me, Canyon Ranch is the place to go because you get what you want, when you want it and how you want it--and with a smile! How often does that happen? Canyon Ranch is the top bar that I rate all of the other places I stay.
That being said, I noticed that in this stay (end of May/early June), the wait staff would forget what you asked them to get you and you would have to ask again. Seemed as if they were also short on wait staff. I have noted in general that wait staff everywhere is getting a little forgetful! This still is "the" place to go for me.