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“Relaxed in Rhode Island” 5 of 5 stars
Review of Omni Providence Hotel

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Omni Providence Hotel
4.0 of 5 Hotel   |   1 West Exchange Street, Providence, RI 02903 (Formerly The Westin Providence)   |  
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Ranked #5 of 12 Hotels in Providence
Certificate of Excellence 2014
New York, United States
1 review
“Relaxed in Rhode Island”
5 of 5 stars Reviewed 2 days ago NEW

I saw pictures of this hotel on the web, and was impressed but was blown away when we arrived. The rooms were very clean, great location-close to everything (shopping mall, highway, restaurants etc). Very comfortable and relaxing. I will definitely come back and stay here again.

  • Stayed January 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,054 reviews from our community

Traveler rating
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    126
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See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Buckingham, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Questionable that this is a top rate property for any city. Room service while offered did not get any response. Elevators are rough and children running in the halls at night...Coffee shop needs an update, very slow on service, limited menu

  • Stayed February 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

You are paying for the location of this hotel. Staff is friendly just do not go out of there way for you as expected from a Omni hotel. The hallways were cold. So cold you needed a jacket. Rooms were nice. TV were very small and seemed lost on the wall. Very expensive for hotel guests to valet park. Centro restaurant was just ok. Better Italian restaurants in the area.

  • Stayed February 2015, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brockton, MA, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

This was our first trip to this location. It was special because it was our 1st Valentine's Day away from home. When we arrived, we parked in the garage adjacent to the hotel. It was good because we did not need to go outside. We were warmly greeted and directed to our room. The room had a spacious bed and bathroom. The location is walking distance to several great local eating places plus an inside connection the Providence Place Mall. Since the weather outside was frightful, we enjoyed the heated pool and sauna. You can order food and beverages to be delivered to you in the pool area. We are excited to visit again during the spring or the fall seasons. The people are great. I recommend you treat yourself by staying at this location.

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, New Hampshire
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

We had a fabulous stay at the Omni Providence this past weekend. We arrived a little early, but they held on to our bags while we got a drink in the lounge, and the room was ready in minutes. The staff were friendly and professional and the hotel was clean and had great amenities. Our 10th floor room was large with super comfortable beds and a great view There is a nice pool and hot tub and the fitness room is the best I've seen! The hotel is attached to the Providence Place Mall which was very handy since the weather was terrible! We will definitely stay at this hotel again. A shout out to Neil who checked us in and was so helpful and kind!

  • Stayed February 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

1 night stay with my wife and kids. Super friendly staff checked us in and gave us a great view of the State House. We stayed on the 22nd floor, very quiet. Enjoyed the pool and hot tub. Connecting bridge to the Providence mall is great. Plenty places within walking distance.

Stayed February 2015, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We arrived early about 1 hour before check in and got right in. The front desk clerk was not overly welcoming but was quick and gave kids backpacks which were great. Hallways in hotel were very cold. Room was clean and tidy. House cleaning cart was in hallway with dirty linens all night and day which was kind of strange for higher end hotel. Used indoor pool with kids, 4 and 6. Pool was not very warm and air temp was very cold. Stayed on 10th floor. Room seemed noisy. Could hear all traffic outside. Constant doors closing and random bangs and bumps. Location is great. Valet staff Antonio was super nice and helpful. Staff member in evening of stay got us extra waters and was very helpful and polite. Beds are comfortable but room noise might turn me away in future.

  • Stayed February 2015
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Providence Hotel

Address: 1 West Exchange Street, Providence, RI 02903 (Formerly The Westin Providence)
Phone Number:
Location: United States > Rhode Island > Providence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Providence
#3 Luxury Hotel in Providence
#4 Business Hotel in Providence
#5 Family Hotel in Providence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Providence Hotel 4*
Number of rooms: 564
Reservation Options:
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Also Known As:
The Westin Providence Hotel Providence
Westin Providence
Providence Westin

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