I was here as a primary organizer of a conference. During the planning stage, I was really dispointed by the lack of detail, the disorganized manner (often misplaced things and forgot communications) of the Sales Manager, Jennifer. (This is the only reason I rated it a 4 instead of 5)
However, when I arrived at the hotel, I was immediately greeted by Lorraine, Director of Banquets, who was magnificent! Every detail, every wish was cheerfully carried out by her and/or her staff (Anthony, Tiago, and others). Evan (room coordinator?) made sure all the rooms were assigned in a convenient manner. Nick, at the front desk, was pleasant, efficient and competent. Everyone: (housekeeping, food service) was more than helpful and always had a positive cheery attitude! I was pleasantly surprised, considering my initial experience. I would recommend this hotel for anyone else planning an event because of Lorraine Longano,Director of Banquets, and the banquet staff. (Just keep an eye on details and correspondance when planning with "Sales.")
Rooms are comfortable with big fluffy beds and lots of pillows. It's a convenient location and easy to get to.
- Official Description (provided by the hotel):
- Our Hilton hotel is located in downtown Providence, Rhode Island. Enjoy the close proximity to Historic Federal Hill, Rhode Island Convention Center, and Providence Place Mall. Our Rosemoor Ballroom is the perfect setting for your upcoming wedding or event. Enjoy and explore Providence with ease during your stay at our hotel in Providence. ... more less
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- Also Known As:
- Hilton Providence Hotel Providence
- Hilton Hotel Providence
- Providence Hilton Hotel