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“Consistently good service and accomodations” 4 of 5 stars
Review of Renaissance Providence Hotel

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Renaissance Providence Hotel
4.0 of 5 Hotel   |   5 Avenue of the Arts, Providence, RI 02903 (Downtown Providence)   |  
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Ranked #1 of 13 Hotels in Providence
Boston
Top Contributor
146 reviews 146 reviews
24 hotel reviews
Reviews in 60 cities Reviews in 60 cities
61 helpful votes 61 helpful votes
“Consistently good service and accomodations”
4 of 5 stars Reviewed November 11, 2012

It was a dad-daughter overnight, and even with use of points, accomodations and service were more than up to standards for a Renaissance property. Valet and check-in were seemless, and as others have sugegsted, asking for a view of the Rhode Island State House produced the desired results - a terrific view of the state capitol building. We had pre-requested a two-bed room, and were assigned a beautiful Queen-Queen. My daughter used the seventh-floor exercise facility and reported that it was clean and well-equipped. We enjoyed brunch the next morning, and found the service and food quality of a typical Sunday Brunch setup more than satisfactory. Overall, we were very pleased, would return, and highly recommend the Renaissance to others.

Room Tip: To avoid hallway noise during busy event weekends, one might want to request a room on the far side...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review, November 27, 2012
Thank-you for your fabulous comments. It is wonderful to hear that we were able to create a great experience for you and your daughter. Your comments about your experience in Temple are much appreciated and I will ensure I share your feedback with our team.We look forward to being of service in the near future.
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821 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
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English first
Providence, Rhode Island, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 10, 2012

No other hotel as unique in Providence. Rooms are great with super-comfortable bed, linens, pillows. Very, very nice modern bathroom. Temple Bar maybe the coolest bar in the City but the mixed drinks are not good. The food and the service is good; not inexpensive and not the best place to eat in Providence but worth trying.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review, November 27, 2012
Thank-you for your feedback and your recognition of the unique character of our hotel.Next time you are in Temple please ask for Vincent, our GM of Food and Beverage, and he will personally make you one of our fabulous cocktails. We look forward to see you again soon.
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New Jersey, USA
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 8, 2012

We stayed one night at the Renaissance during a family weekend at Providence College and were very happy with our stay. The staff is very helpful and accommodating. We had a room with a king bed and it was very spacious, clean, comfortable and quiet. We'd asked ahead of time for a rollaway bed for our youngest and had to call a couple of times to have it delivered once we checked in but they delivered it before dinnertime so that was alright. The only negative experience during our stay was retrieving our car from the valet on Saturday night. The valet staff had warned us that there were many events going on in the area and to call 25 minutes ahead for the car. We called 30 minutes ahead and still had to wait an additional 30 minutes before our car was finally brought out. We were late for our dinner reservations but thankfully the restaurant was not full so it wasn't an issue. During our wait, the valet staff apologized, explained the reason for the delay and informed us they would waive the daily valet fee. Their behavior made you feel at ease and understanding of the situation, so I give the staff kudos.

All is all, a great hotel and will be my hotel of choice for future trips to Providence.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review, November 27, 2012
Thank-you for discovering our hotel and it is wonderful that you enjoyed your stay. It is fabulous that you found our staff helpful and accomodating and that the valet team responded to your concerns and exceeded your expectations.We appreciate your loyalty and hope to see you again when your visit Providence.
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toronto
Top Contributor
80 reviews 80 reviews
39 hotel reviews
Reviews in 43 cities Reviews in 43 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 8, 2012

They took an old historic building and made a really nice up scale hotel . The rooms are a touch small and a bit drafty ( but I was there on a very , very windy day ) but the are well appointed and very nice . Great location and will stray there again

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review, November 27, 2012
Thank-you for your comments. Because of our historic restoration and construction, we do have 46 unique room configurations, many oversized, some standard size, with great views of the Capitol Building. We do have a great location and we appreciate that you will stay with us again the next time you visit our wonderful city.
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So Cal
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 7, 2012

Unfortunately my friend and I only were able to stay here in this hotel for one night and we wished we had more time to spend there. The hotel staff was very helpful in helping us find a place to eat late at night and giving us directions and recommendations.

The main thing about this hotel was that it is in a fantastic location. The hotel is an extremely short walk to the Amtrak station and a short ride from the airport. It directly faces out to the state’s capital and it is a beautiful sight. The mall, the convention center, and the historic walk are right next door to the hotel. My friend and I walked to Federal Hill from the hotel and it was a safe walk (make sure you use the pathway from the CVS to the Westin for a fairly indoor walk).

The rooms are large and looked very regal. There was a fridge in the room and we loved the decor. The beds themselves were comfortable and large. The internet was not free though so that would be the only thing that didn’t make this hotel perfect.

If I came back to Providence, this is definitely a place I would book again without question.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review, November 8, 2012
It was wonderful to hear that your one challenge was that you did not have more time to stay with us! Thank-you for kind comments about our staff, our product and our location. We look forward to being of service in the near future to help you discover more about why our hotel and our city is so special.
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Los Angeles, California
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 6, 2012

This is our second time to stay here at this hotel. We had a family weekend to attend at Brown University and this location was so perfect. It couldn't have been any better.
At our first stay, we had a problem with extremely slow valet service, and we were hesitant to come back here again, but we could not resist this location, and gave it an another try. We were pleasantly surprised how everything was so smooth and valet situation was very much improved. I do like the docor of this hotel.
We had a beatutiful junior suite which had a separte living room and a good size bedroom with 2 queen beds. The docor was very artistic, beautifully done and the beds were very comfortable.
Junior suite has a nice size living room with a counter top mini kitchen.
The hotel is a walking distance to the Providence mall where they have so many shops and restaurants.
We were treated very nicely with the hotel staff members and I was so pleased we stayed here again.
I highly recommend this place if you are visiting Providence and hope to have a comfortable stay in the beautiful rooms.

Room Tip: Junior suite is very nice.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review, November 7, 2012
Thank-you for giving us the opportunity to be of service to you again. I am very pleased to hear that we exceeded your expectations on this visit and that our staff and your room was wonderful. Your feedback and loyalty is very important to us and once again we would like to thank-you for discovering us once again.
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Dallas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2012

Stayed at this hotel on 11/3/12 for a birthday celebration. Hotel was 100% occupied and although the staff was getting flack from impatient guests I watched their response and witnessed conversations. The staff at the front desk were all very young and could not have been more professional and helpful to the guests and kept a sense of humor. The young lady that checked us in sent a personal handwritten note to our room thanking us for staying with the hotel and hoped that we were enjoying our birthday celebration. She knew who we were when we went to the desk and kept a friendly smile and always asked how may I help you. I was in the travel business for years and if I could hire a crew of these young people I would do it in a heart beat. The hotel was very nice and I would recommend it as it is centrally located next to a mall, restaurants and you can walk to many places.
Casey was the young woman at the front desk that we were most impressed with her professionalism and energy.

Room Tip: Our room was on the 8th floor and we did not have any outside noise.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ren-Providence-Team, General Manager at Renaissance Providence Hotel, responded to this review, November 7, 2012
Thank-you for your fabulous comments about our staff. It is wonderful to hear that you observed a team of young professionals focused on creating magnificent experiences for our guests. It willl be my pleasure to pass your observations on to our staff, particularly Casey, who we will recognize and celebrate her performance with our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Providence Hotel

Address: 5 Avenue of the Arts, Providence, RI 02903
Location: United States > Rhode Island > Providence > Downtown Providence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Providence
#1 Family Hotel in Providence
#1 Luxury Hotel in Providence
#4 Business Hotel in Providence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Providence Hotel 4*
Reservation Options:
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Also Known As:
Renaissance Providence
Providence Renaissance

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