“Federal Hill has so many good Italian restaurants - don't sell yourself short by choosing this one!”
My first and last time here...Despite the awesome decor and decent service, the food was disappointing and the management was even worse!
The place looks laid back and inviting - indeed, it is. With all of the Italian places on Federal Hill, it can be tough making a decision. I come to Providence every now and then and have a few favorites, but we found this restaurant on Groupon ($30 for $70) and decided to give it a try. I noticed that the prices were higher than many other Hill joints, but we had the Groupon so I didn't care. The salad was straightforward, not bad, but nothing to write home about. The chicken w/ eggplant & prociutto came with "San Marzano plum tomato sauce", but I swear this sauce had to have come from a can. There were no chunks of tomato, no visible seasoning, and the sauce wasn't thick at all. It really didn't taste like sauce is supposed to taste - for a restaurant in the Italian part of town I though this was especially offensive. The rest of the dish was fine, but I really think that the sauce makes the dish.
The worst part was trying to use our Groupon. We were a group of 3, but we neglected to notice that the Groupon was for "Four or more". Okay, our bad. We asked if the manager would let us use it anyway, but since it was our mistake, we offered to buy a fourth entree to go. Well, he said that since we were 3 people, we couldn't use the Groupon, period! No matter that we could buy another entree, as if there were 4 people. They must have this rule to ensure sales of a certain amount of food, so we were willing to order more - thus I don't know why they wouldn't let us use it. Disgusted by this and by the mediocre quality of the food, we just redeemed the face value and vowed never to return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.