My husband and I chose Annie Brownell House for a romantic weekend away. After reading positive reviews from past guests, we were surprised to arrive at a dusty, cluttered house (i.e. stacks of old newspapers and magazines piled up).
While the owner Annie was quite friendly, she was not able to help us with questions we had about neighborhood services and the surrounding area. For example, when we asked Annie if she had a taxi service that she recommended, she handed us a stack of business cards but was unable to advise us as to which companies were reputable. In addition, though I had spoken to her several times on the phone about our trip, she had entirely forgotten that we were in Providence for pleasure, not business. Prior to the trip I had also asked Annie if she would be able to help us with restaurant recommendations and reservations, and she said she would help us once we arrived. When we asked again after arrival, we were told only, "I've heard the restaurant down the street is good, but I haven't eaten there." One of the reasons we chose a B & B instead of a hotel was that owners are generally very helpful with inside local information, but that was not the case at Annie Brownell house.
We stayed in the downstairs guest bedroom which had a private bathroom. Though it was cleaner and less cluttered than the common areas, everything seemed worn out. The bed was easily over ten years old and creaked every time one of us rolled over! We tried to open one of the windows because the air in the house was stuffy and dank, but my husband had some trouble. It was clear that the room had not been aired for quite some time. We left the house at 10:30 am that Saturday morning, and upon our return at 2 pm the bed had still not been made though Annie was sitting at the computer in the dining room.
As a warning -- you are required to pay a deposit of 50% of the cost of your total stay prior to arrival. We ended up leaving Annie Brownell house early and the owner refused to give us a partial refund (we were willing to pay for the nights we had stayed). Though Annie insisted she had informed me of the "no refund" policy, when I looked back through the e-mail confirmations she had sent there was no record of this. We ended up contacting our credit card company for a refund/stop payment. I certainly would not advise staying at the Annie Brownell House.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Pet owners
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Great food / Wine