My husband and I booked this hotel for May 13-15th for my birthday and a mini honeymoon. We were married in December 2008 and hadn't had a honeymoon yet. We booked on Priceline and got an amazing deal at $70.00 a night for Wednesday, Thursday, and my birthday which was Friday the 15th. I had researched tons of hotels and couldn't get a reasonable rate on a Friday night. I decided to wing it on Priceline for downtown Providence and got lucky with this jewel of a hotel. The cheapest I could find was $118 a night for weekday and $180 a night for Friday at other hotels.
First off while not in the center of downtown the hotel is on all bus lines, in walking distance to many attractions downtown offers, and offers shuttle service with in 1.5 miles of the hotel to anywhere in that radius, shuttle runs every 30 minutes, reserve space by contacting front desk or concierge. Shuttle runs until 11PM at night. Next another gem for this hotel is the free parking. Parking averages $20 or more at other competitive hotels in downtown Providence. They have ample parking are off both the I-95 and Route 146. They are only 3 exits and on same route as Twin Rivers Casino!
The night we entered the hotel check in was a breeze, we were given coupons for Twin Rivers which we intended to visit that ended up saving us tons of money. Took us 5 minutes by car on route 146 to visit Twin Rivers. We went out, gambled a tiny bit, won a tiny bit of money, came back to the hotel and ordered room service. The food while typically pricey for a hotel of this caliber was delicious, delivered quickly with a huge smile from a very nice gentleman. We found from the moment we entered the hotel until we checked out that we were always greeted with warmth, a warm smile, a warm hello, and an offer of "can I help you with anything?".
We went down to the bar for a drink, lovely restaurant & bar are located in the hotel. You will also find a pool and jacuzzi, and the pool which starts indoors goes outside as well surrounded by Cabana's from the new bar Aqua which we also visited the next day. Sun bathers seem to love the pool area indoor or out. When we came back to our room we found that someone had left a plate with a cover and an envelope next to it. At first my hubby and I thought someone had accidentally delivered room service again to our room. When we took the cover off the plate, to my amazement was this gorgeous display of 3 layered chocolate cake with chocolate mouse surrounded by large strawberries dipped in chocolate, whip cream, and "Happy Birthday" designed delicately on the plate! I was truly shocked at this. I opened the envelope to be shocked further to find a hand written card by the gal who had checked us in, wishing me a happy birthday and well wishes for our honeymoon. I know its a good customer service gesture. But I in all my years have never had a hotel do something so nice.
The next day we used the coupon the hotel gave us for Twin Rivers Casino for the comedy show. We had a blast!
About the rooms, We found the rooms nicely decorated, crystal clean, with wonderful beds. One of the best parts of this hotel is that its not spankin brand new so the walls are not paper thin! Yet everything has been updated and is lovely.
Inside the hotel is a lovely lobby, 1 restaurant, the Aqua lounge which we visited on their opening night, a small store with starbucks inside. Aqua offers pool side refreshments, a cigar smoking area for conneseurs, delicious gourmet food etc.
The 2nd day I had lunch in the hotel restaurant, food was delicious and to my amazement the bartender Gus (Waves at Gustafa) gave me my entire lunch for free for my birthday. Gus the bartender and Rachel the waitress are a delightful pair who pampered me to no end. It seemed other guests felt the same way too.
Same treatment the day of my birthday they gave me my drinks free. At every turn I was treated like royalty. My experience at this hotel was better than I have had at 5 star hotels such as the Ritz Carlton. While staying in what felt like luxury I wasn't paying a luxury rate and I was treated like I was at home.
Few suggestion I can make for travels: Stop at a local store and bring snacks with you. They are quite costly in the hotel. Visit Thayer street for off the beat places to eat, only minutes on the bus from downtown situation in beautiful Brown University district. Use the shuttle and leave your car at the hotel. Truly a breeze to get around.
Recommendations I can make for the hotel: Need a small table with chair in rooms for couples, for eating room service etc. I found only 1 office chair, and no other chairs for eating. Provide a 2nd computer in the business center so people don't have to fight or struggle over using the internet. Newer TV's would have been nice though what is in the room isn't terrible.
Only glitch we had the whole trip was static on the tv set which appears to have been caused by upgrades to the hotel. Technician came out immediately to try to fix it and offered to move us when he couldn't. We opted to stay where we were.
This hotel knows the meaning of how to treat people. When staying in Providence I wouldn't stay anywhere else.
- Official Description (provided by the hotel):
- Resort-style atmosphere hotel located in downtown Providence. Situated near the state capital and I-95. Free parking, connected indoor/outdoor pools. Outdoor lounge, AQUA(seasonal), voted best outdoor lounge in Rhode Island - see web site. Award-winning Bluefin Grille open for breakfast, lunch and dinner. Inclusive overnight packages available - Twin River Casino Package, Ultimate Dining Escape, Family Splash Package, Romance packages, Martinis & Manicures spa package, Golf Challenge , etc Full-service G Salon & Spa and golf privileges at private golf course. Completely renovated lobby - New Marriott Greatroom - and all new meeting space and ballrooms. Complimentary wireless and shuttle service (by reservation). ... more less
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- Also Known As:
- Providence Marriott Downtown Hotel Providence
- Marriott Providence