Travelling with my 2 young adult daughters, wanted to stay for the experience. Nice quaint older buildings w/ character but not luxury service
Booked queen room in main building with additional roll-away bed. Hotel called day before: would I mind complimentary upgrade to king room but in Lodge building but with complimentary breakfast- no problem- I accepted. Arrived to find nice room but bed so big there was no place to open roll-away bed. Called front desk they sent bell boy: he looked and said "Nope, won't fit" and that I could try moving the furniture (Sorry I'm on vacation, no furniture moving for me1)Then he told me to call the desk again (not sure why he couldn't call and take care of this)
Called the front desk, They said they would take care of it. When we returned to room, desk was moved to side of room blocking one window (no a/c in hotel so windows are important) and blocking one side of bed and nearly blocking bathroom door and then the rollaway just fit.
Went to patio for snack and drinks. Staff very frenetic and a bit overwhelmed. We didn't mind the rather long wait for a cheese plate and a beer but clearly things not running smoothly.
Sat on front porch- beautiful view but no table service- had to go into hotel bar to get your own drinks
Morning buffet in Lodge- very nice
Check out- as I expected they tried to charge me for the "complimentary upgrade" Good thing I checked the charges. They did happily adjust it
Overall nice overnight stay, liked the hotel itself but luxury and high end service it is not.
As prior reviewer stated " Go once for the experience"
- Official Description (provided by the hotel):
- The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities. Take a ghosts and history tour... Enjoy free wireless Internet access throughout the property... Indulge in our full-service spa... Experience Cascades Restaurant... Savor a Starbucks’ Coffee... Or just relax and enjoy the view from your luxurious room, suite or private villa! Come, experience The Stanley Hotel: 7,500 feet above the ordinary in beautiful Estes Park, an hour from Denver and minutes from Rocky Mountain National Park.The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Odigeo and Tingo so you can book your Stanley Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Stanley Estes Park
- Stanley Hotel Colorado
- Stanley Hotel Estes Park Colorado