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“History and ghost tour not to be missed” 4 of 5 stars
Review of Stanley Hotel

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Stanley Hotel
3.5 of 5 Hotel   |   333 Wonderview Ave, Estes Park, CO 80517   |  
Hotel amenities
Ranked #15 of 30 Hotels in Estes Park
Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“History and ghost tour not to be missed”
4 of 5 stars Reviewed November 20, 2012

The history surrounding this hotel is incredibly interesting and the ghost tour is an absolute must. Ask for "Scary Mary" and you will have a great time. The stories of people having paranormal experiences including Stephen King "The Shining" and Jim Carey "Dumb and dumber" are great. Step back in time to see the workmanship and thought process of the elite in the early 1900's. Unfortunately, the hotel is sort of stuck there and walking through the halls and the rooms is both creepy and interesting with the sounds your footsteps make (an others above you). There are other lodge facilities that may be more updated, so if you want comfort, reserve a room there. The restaurant is both great and not so much. The appetizers show great imagination, but the main courses are a little lackluster as is the dessert menu. However, the Whiskey bar boasts over 350 different imported and american as well as local whiskeys. They also specialize in the turn of the century cocktails. The hotel itself would only get 3 stars anywhere else, but add in the history and the tours and I bring it up to four. For a one night getaway, this is a great option.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Lauzon, Manager at Stanley Hotel, responded to this review, December 10, 2012
Thank you for your recent visit to our property- Scary Mary is truly one of a kind! Our Lodge rooms are recently renovated, and do add an extra level of comfort. Our property is definitely very special, and the history is very interesting. We hope to see you again in the future!
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1,207 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (485)
Date | Rating
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English first
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2012

If you like a B&B experience, try the Lodge at the Stanley Hotel. It's a perfect overnight getaway - the Lodge is the old manor house for the hotel, newly restored. Beautiful, comfortable, quiet, with incredible homemade goodies from the innkeeper for breakfast.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Lauzon, Manager at Stanley Hotel, responded to this review, November 19, 2012
Thank you for spending the weekend with us! Our Lodge does have great ambience, and Midge, our innkeeper does a fabulous job! She provides a healthy, yet tasty spread! We certainly appreciate your business, thank you!
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Denver, Colorado
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 15, 2012

Well I must start by saying the Stanley Hotel is a must even though I gave it 4 out of 5 stars. The Hotel grounds are so beautiful and the step back in time to a luxury hotel of the early 1900's is fun. The scary edge that it has about being possibly haunted is fun as well. The rooms on the other hand are not up to modern 5 Star quality but the Beds are Great, they do have flat screen T.v.s and the bathrooms though small are done to look old but are new, clean and quite modern. We still loved are stay but the rooms are pricey for what you get but as I said this Hotel is not just a place to lay your head but to have an experience. The Haunted/History Tour of the Hotel is great but wish the paying/staying guests got it for free. They have starbucks coffee served down by the tour office which is also a plus. The onsite eatery CASPIANS is quite good. Stay atleast a couple nights and have fun.

Room Tip: Don't stay on the 4th floor, the tours are on it all the time.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Matthew_Lauzon, Manager at Stanley Hotel, responded to this review, November 19, 2012
Thank you for your kind words and great feedback! I am thrilled that you had a memorable experience and that our staff was able to provide great service. We do have very comfotable beds! (I lived in the hotel for 30 days when I moved here!) We have changed our tour structure to minimalize noise on the guest floors, so we are excited for this change. Thank you so much for your business, we hope to be able to play your host in the future!
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Salt Lake City
2 reviews
5 of 5 stars Reviewed November 14, 2012

Really fun hotel. Great atmosphere, especially if you are interesting in the ghostly tales of the hotel. Creates a great vibe of comraderie among the guests. And there are few places as pretty as Estes Park.

Room Tip: If you want a quieter room then book a room in the Lodge instead of the main building. I didn't...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Lauzon, Manager at Stanley Hotel, responded to this review, November 19, 2012
Thank you very much for your kind words! We do have a one of a kind property with great ambiance! Hopefully we will be fortunate enough to play your host again in the future! Thank you very much for your business!
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Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2012

When making reservations ask for Janette Aragon. Janette helped us arrange reservations for a large party and simply did a super job! In arranging this event, I had to deal with several people at the Stanley, Janette was simply the best of all the individuals and most professional. She simply shined!

Room Tip: When making a reservation, ask for Janette Aragon
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Lauzon, Manager at Stanley Hotel, responded to this review, November 19, 2012
Janette is a great pleasure to work with and goes above and beyond when it comes to guest service! She actually won our internal Cirque du Soleil contest for delivering exceptional guest service! I have shared your very kind words with her! Thank you!
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London, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 11, 2012

We paid over $300 for a deluxe king room on the second floor at the main hotel and while the hotel is beautiful from the outside, the room was disappointing. We booked a room with a "jacuzzi" for an extra $80 only to find out that it was a regular tub with jacuzzi jets. (When I complained the woman at the desk was very accommodating and showed us another room, so that was nice). For such a high price I assumed there would be some amenities in the room such as a coffee maker or mini-fridge or a sink and tub that actually drain but got none of those things. Also, for most of the day there were loud tours going on right outside our door!

Room Tip: If you want to see the hotel I suggest taking a guided tour (which is pricey) and staying at a cheap...
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Lauzon, Manager at Stanley Hotel, responded to this review, November 19, 2012
Thank you for your constructive feedback; although disappointed that the room was not up to your standard, your response helps us to make our product better. We have changed the format for our tours to maximize the hotel guest experience, as well as our tour guest experience, and i think our new Stanley Tour accomplishes this. I was pleased to hear that our staff was efficient and accomodating towards your needs. Thank you again for your business.
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Northumberland National Park, United Kingdom
Top Contributor
62 reviews 62 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 11, 2012

We stayed in a classic queen room on the 4th floor of the main hotel, room was quite small with no coffee making facilities or fridge but did have a nice outlook to the side. Parking is either at the front or back of the hotel and can be a bit of a trudge if you have a lot of luggage.
We checked in just after 4pm, we were advised to book a table in the restaurant which we attempted before locating our room, this aspect was our biggest letdown.
After a long day's drive to the Stanley we were disppointed as guests to only be offered 2 times to dine, 5:30 or 8:30, having been on the go since breakfast without refreshment we were looking forward to having time to unpack, relax a little whilst getting ready for our meal, explore the hotel and perhaps enjoy a pre meal drink. The later time slot was just too late for us to eat, the early time meant we had to rush to get our luggage out of the car, find our room, negotiate past ghost tourists, shower, dress and make it down to the restaurant all in about 1 hour.
When we arrived at the restaurant we tried to book a more preferred time for the following evening but had the same difficulty. We expressed our dissatisfaction to the maitre d and hotel management whilst staying there and a resolution was offered and accepted by us. We strongly recommend anyone going to stay to call ahead and reserve a table in the restaurant at their preferred time to avoid potentially similar disappointment.
The menu and service in the restaurant are wonderful, fine selection of wines to choose from and compliment the food.You can also eat in the bar but the ghost tours tend to invade this area and it doesn't have quite the same ambience.
The interior of the hotel is wonderful, lots of history & artefacts to see, however the hotel seems to have its main focus on the ghost tours and could benefit from paying a bit more attention to the comfort of staying guests.

Room Tip: 4th floor is interesting to stay if absorbing the ghost elements
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Lauzon, Manager at Stanley Hotel, responded to this review, November 19, 2012
Thank you for your trip across the pond to our hotel! We are fortunate to have a busy restaurant, and I realize that this was not well for your visit, but i am pleased that you did enjoy your meals whilst there. Our property does have a lot of fantastic history and charm, I appreciate you taking time to provide your feedback- it certainly helps us as strive towards an unrivaled presence. Thank you again for your business!
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Additional Information about Stanley Hotel

Address: 333 Wonderview Ave, Estes Park, CO 80517
Location: United States > Colorado > Estes Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#14 Romantic Hotel in Estes Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Stanley Hotel 3.5*
Number of rooms: 130
Official Description (provided by the hotel):
The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities. Take a ghosts and history tour... Enjoy free wireless Internet access throughout the property... Indulge in our full-service spa... Experience Cascades Restaurant... Savor a Starbucks’ Coffee... Or just relax and enjoy the view from your luxurious room, suite or private villa! Come, experience The Stanley Hotel: 7,500 feet above the ordinary in beautiful Estes Park, an hour from Denver and minutes from Rocky Mountain National Park.The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities ... more   less 
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Also Known As:
Stanley Estes Park
Stanley Hotel Colorado
Stanley Hotel Estes Park Colorado

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