We stayed in a classic queen room on the 4th floor of the main hotel, room was quite small with no coffee making facilities or fridge but did have a nice outlook to the side. Parking is either at the front or back of the hotel and can be a bit of a trudge if you have a lot of luggage.
We checked in just after 4pm, we were advised to book a table in the restaurant which we attempted before locating our room, this aspect was our biggest letdown.
After a long day's drive to the Stanley we were disppointed as guests to only be offered 2 times to dine, 5:30 or 8:30, having been on the go since breakfast without refreshment we were looking forward to having time to unpack, relax a little whilst getting ready for our meal, explore the hotel and perhaps enjoy a pre meal drink. The later time slot was just too late for us to eat, the early time meant we had to rush to get our luggage out of the car, find our room, negotiate past ghost tourists, shower, dress and make it down to the restaurant all in about 1 hour.
When we arrived at the restaurant we tried to book a more preferred time for the following evening but had the same difficulty. We expressed our dissatisfaction to the maitre d and hotel management whilst staying there and a resolution was offered and accepted by us. We strongly recommend anyone going to stay to call ahead and reserve a table in the restaurant at their preferred time to avoid potentially similar disappointment.
The menu and service in the restaurant are wonderful, fine selection of wines to choose from and compliment the food.You can also eat in the bar but the ghost tours tend to invade this area and it doesn't have quite the same ambience.
The interior of the hotel is wonderful, lots of history & artefacts to see, however the hotel seems to have its main focus on the ghost tours and could benefit from paying a bit more attention to the comfort of staying guests.
- Official Description (provided by the hotel):
- The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities. Take a ghosts and history tour... Enjoy free wireless Internet access throughout the property... Indulge in our full-service spa... Experience Cascades Restaurant... Savor a Starbucks’ Coffee... Or just relax and enjoy the view from your luxurious room, suite or private villa! Come, experience The Stanley Hotel: 7,500 feet above the ordinary in beautiful Estes Park, an hour from Denver and minutes from Rocky Mountain National Park.The Stanley Hotel is a luxurious historic landmark hotel in a spectacular mountain-view location, offering old-world charm matched with the latest of modern amenities ... more less
- Reservation Options:
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- Also Known As:
- Stanley Estes Park
- Stanley Hotel Colorado
- Stanley Hotel Estes Park Colorado