Do not even waste your time stopping at this hotel. We should have known something was not right when we pulled in and there were only 2 cars in the parking lot. Just so you know, there were two people working.... We got our room and once we entered it was visibly dirty. Even my husband was disgusted. The beds had dirt on them, the carpet reeked of "old" odors and the bathroom mirror had not been wiped clean, as you could see the streaks of a hand print. The heater was stuck in the "on" position......in the middle of July! Needless to say, we went back to cancel our reservations at the front desk and the male had to get his wife (the owner) to help him cancel our reservation. She was very rude and lied to us, saying that our reservations had to be cancelled within 48 hours and it was Booking.com's issue, not hers. We called Booking.com and they said they are a 3rd party and have nothing to do with transactions and cancellation policies.
We couldn't drive away fast enough. Ended up at Murphy's Resort down the road and they bent over backwards for us after we explained our horrendous experience at the Budget Host. They gave us a gorgeous suite for almost half price! Totally recommend Murphy's!
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- Also Known As:
- Budget Host Four Winds Hotel