First I want to say that the rooms have been redone and are gorgeous. Granite countertops, new tiled bathrooms and new carpeting and furniture. We came on a very cold November day. It was 9 with a wind chill of 11 below. The room was very warm, and the inn provided an extra ammenity,a wonderful electric log heater, that made us feel like we had a fireplace in the room. But then came 2AM and the heating system starts a drum solo until 4:30AM. Starts with a bang bang bang, then going full Ringo Starr for two hours. I had earplugs and heard this through them. We were on the ground floor and I can't tell you if this is heard upstairs, but I think it also woke the people on the 2nd floor above us, as I heard the toilet flush at the same time. I also wouldn't stay on the ground floor again as the creaky floors above us was very loud in the morning. Sorry, but we'll be finding other accomodations next time.

My wife and I just returned home after spending 4 nights in room 111. The room had a very damp and musty odor along with indications of a prior water leak on the ceiling. The wall thermostat didn't appear work when calling for heat. In hind-sight I should have requested another room but I assumed the age of the room contributed to the odor (My bad). The breakfast area was small but adequate and it a good variety of offerings. The attitudes of the the entire staff were outstanding.

This is our third stay at this property in the past 6 years, twice in the recent room 219, stayed 2 nights 10/9 & 10/2012. We were allowed early check in which was most appreciated, Property has very convenient location to RMNP and short waking distance to downtown Estes Park. Parking is ample , We like this room , its big and has a very nice balcony overlooking the brook below and if it were not for the smoke from the fire in the park i would have used it this time. We like this property so i a not trying to be critical on the following observations. There needs to be a desk so someone like me can do some computer work comfortably. The round wrought iron cafe table really serves no purpose, there is plenty of space to place a real hotel like desk and lamp. The king bed was a little too soft for me. we brought our own pillows so could not comment on them. The room has always felt dark, the small bed side lamps are dated and could be replaced with something more modern,
There is a nice fireplace which i assume is electric but does give the room some ambiance. the couch and easy chair are dated and not sure about how clean they are so we placed extra sheets over them to use. the bathroom was very good size , the toilet however is low flow so several flushes are needed, The bath towells are a little small and thin , plenty of hot water though. NOW for my major issue : the room has a coffee maker, micro wave, and refrigerator however they are tucked in to one corner of the room , the microwave was not plugged in nor was the coffee maker and there was no place to plug them in as there was only one electrical outlet where the TV and frig were plugged in . I did not try to move the frig to get to the electrial outlet behind it low on the wall i didnt think i should have too. Either add more outlets or use a power strip so all the items could be used. there is plenty of space to rearrange at a low cost that corner to make it more efficient and usefull .

I like this property and will likely stay here again, i assume there maybe more modern properties in the area but this has a very good location . a few minor low cost improvements would make this an even better room

By reading the first couple reviews, I now know why I really pay no attention to most reviews on this site. You have someone complaining about a noisy fridge when they obviously did not do their homework that was frankly their responsibility to do. So, they complained about having to listen to a noisy fridge, they didn't get any satisfaction due to the office being closed. Had they done their homework, they would of known the correct time the office closed, they would of known to call for emergencies at any time. had they done that, what would they have to complain about? I'm sure they would find something. It's everyone's fault but theirs. Next, the people who just had to put in their review, "it would be nice to have seperate bathrooms but I knew that going in". So, why, did the person just have to take up space to complain about not having two bathrooms, when they knew they had one when they made the reservations, or checked in. Again, someone who did not do their homework and ask. Low and behold, they actually have one with two bathrooms, had they just asked and not relied on the Silver Moon employee to use their crystal ball to know what they want. Now, I can say this: I have no affiliation with this hotel, nor anyone working there. I have never, never had a bad thing to say about this place, and if I did have an issue, come to find out, it was my fault if I just would of asked questions instead of relying of people to know what I demand of them. At no time in the multiple times I've stayed there have I had reason to complain, other than some people below us being way too loud. I'm not going to blame the staff for the guests behavior. I took it upon myself to ask them to quiet down, and believe it or not, they did just that. No problems. Thank you, Silver Moom, Tom, Kate, Adam-I cant wait to see you again hopefully next year!!! Terri D