We found out about the annual Scottish/Irish Festival about a month before the event and while trying to find accommodations we found most of the hotels in the area already booked solid. This hotel still had rooms available. I was quoted a price of $152 per night and told that if I cancelled there would be a $20 cancellation fee. If I cancelled within 3 days of the reservation, I would lose one nights stay that they immediately put on my charge account. To verify the dollar amount, I asked if I would cancel, would I receive a credit on my charge account of $132. I was told yes. When the e-mail confirmation came through, the price was $162 per night. I called back and was told the man that made the reservation wasn't there so my story couldn't be verified and that the price was $162 per night. This was the only place left so we kept the reservation even though I felt this was no way to do business. Had I not verified the $132 refund, I would have thought I had misunderstood.
The actual stay was disappointing as well. The place has been entirely redone with knotty pine over floors that squeak. The bed and pillows were too firm for me and actually gave me a head ache. The "maid service" didn't speak English. The drive way is asphalt running downhill over tree roots with few parking spaces. The "free breakfast" consisted of bread, pastries, cereal, hard boiled eggs (the first day) apples, and oranges. The second day, no cold hard boiled eggs. With these prices, I felt they should have had everything imaginable. I could not recommend this place and I certainly would never stay there again. A most disgusting experience.
- Official Description (provided by the hotel):
- Hotel Estes is located in Estes Park, Colorado, near Lake Estes, just 1 mile from downtown Estes Park. The hotel has sweeping mountain views and is just 5 miles from Rocky Mountain National Park. Hotel Estes has been recently renovated by the Hochstetler family and is now a family destination experience! ... more less
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- Also Known As:
- Tyrol Mountain Hotel Estes Park
- Tyrol Mountain Motel