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All 28 Estes Park hotels

BEST WESTERN PLUS Silver Saddle: Traveler Reviews

3.5 of 5
1260 Big Thompson Ave, Estes Park, Rocky Mountain National Park, CO 80517
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Ranked #16 of 28 hotels in Estes Park
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196 reviews from our community

Traveler rating
    75
    68
    18
    12
    23
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Families
54
 
Couples
84
 
Solo
7
 
Business
4
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Denver
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Good Value”
4 of 5 stars Reviewed October 28, 2012

Nice big hotel room, very clean & comfy. Very cool idea with the "sanitized" remote. Fireplace a very nice touch! Staff was friendly. Location ideal. Breakfast good! Room a little noisy, but we slept well despite it.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Bdowling about BEST WESTERN PLUS Silver Saddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mingus, Texas
1 review
3 helpful votes 3 helpful votes
“Clean with Professional Staff”
5 of 5 stars Reviewed October 20, 2012

I was pleasantly surprised to find this motel so well managed and clean. The staff was very professional and when prompted offered many restaurants and places of interest in the area. They have a policy of reserving the hot tub room for 15 minute private sessions. All auto's must enter adjacent to the service desk and I felt it provided for a safer environment. The hot breakfast was good and you must present your voucher to the attendant before entering. My room had all the standard amenities and appeared very modern and clean.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Johnny C about BEST WESTERN PLUS Silver Saddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
1 review
3 helpful votes 3 helpful votes
“Follow All Their Rules or Out You Go!!”
1 of 5 stars Reviewed October 19, 2012

We have traveled all over the country and have never found a hotel which really doesn't want guests to ever stay there again! There are a list of RULES for everything: No food out of the breakfast area; no food brought back to the room, even though there is a microwave and refrig.,Food Police at the breakfast area and you must have your ticket every morning, as if the food was that great - the worst we had with a very unfriendly server; must ask desk to use the computer, pool, spa, but you're then watched, do not dirty their towels or you'll be charged - I had to clean blood off one where my husband cut himself shaving so we wouldn't get charged; don't lose their only room key or a strict fine, you cannot back in to their parking spaces; no trash cans, so you have to pack up your trash and take elsewhere; no coffee or hot water for guests available as they enter the lobby, and a very small breakfast area, but when they run out of room you cannot take your meal to the living room area. More rules than the Federal Government!!!

When we made our reservations for five days in February for a September stay, they charged the full amount to our credit card. We later had to change our stay to four days, yet they did not return that day's cost until after we checked out. They played with our money for seven months.

Anytime we dealt with the management we felt like they were treating us like children - very condesending. Not a place to bring children, by all means.

We would recommend the Comfort Inn and Suites next door!!!

Room Tip: Do not come here - Go to the Comfort Inn and Suites next door!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask Catherine J about BEST WESTERN PLUS Silver Saddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coshocton, Ohio
1 review
“This Was a Gem”
4 of 5 stars Reviewed October 10, 2012

I began reading reviews of this property after we had already booked a three night stay. Of course, the rules made us a little weary, however our experience from literally the minute we walked in the door made us confident this was the right choice. We arrived a few hours before the 4 pm check in time (fully knowing we probably couldn't get in our room) and though our room wasn't ready, the staff person immediately began giving us recommendations for things to do and places to eat. He took quite a while with us to make sure we got our bearings.

Once we got settled in the room, we could not get over the cleanliness! We both travel pretty extensively for our work, so we've seen major chain hotels that are dives. This was such a pleasant surprise. I seriously considered asking what kind of cleanser they used, as this bathroom was clearner than my home. The room was large, with a separate sink area from the bathroom/shower. The microwave and refrigerator were a plus.

In search of anything negative to report, it would only be the antiquated hair dryer (think 70s appliance style) and the hard pillows. Another staff person, was a treat and gave us excellent recommendations for day hikes. Every person we encountered was pleasant. Breakfast was great taking coffee to go was no problem. For us, this was an outstanding experience and we would return again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MuskieMarcy about BEST WESTERN PLUS Silver Saddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookings, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Medium Security Correctional Facility!”
2 of 5 stars Reviewed October 10, 2012

We don't know where these people came from. It's like they want your money but don't want you to touch anything. The exude the warmth of an operating room. We had to go to the front desk to use the computer, and were watched, front desk for fitness center, front desk for guest laundry.

They state that even if you don't want house keeping, and have a sign on your door, they will come in and inspect the room every other day anyway. The breakfast room was a real trip. A guard,or monitor stands just outside the door, and makes sure nothing leaves, not even a cup of yougart and a hard boiled egg, for my wife. They have a 4pm. checkin, and a 10 am. checkout. We hadn't experienced that in ten years. This is the nicest place we've ever stayed that we wouldn't reccomend to our worst enemy, let alone friends and family.

Room Tip: another hotel
See more room tips
  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Bill L about BEST WESTERN PLUS Silver Saddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN PLUS Silver Saddle

Also Known As:
Best Western Plus Silver Saddle Hotel Estes Park
Best Western Plus Silver Saddle Hotel
Best Western Estes Park
Estes Park Best Western
Address: 1260 Big Thompson Ave, Estes Park, Rocky Mountain National Park, CO 80517
Phone Number:
Region: United States > Colorado > Rocky Mountain National Park > Estes Park
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotels in Estes Park
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Best Western Silver Saddle is located in the high mountain valley village of Estes Park, Colorado. All rooms, facilities and grounds are one-hundred percent non-smoking. A deluxe continental breakfast is served each morning. All rooms are air conditioned. Amenities include a heated outdoor pool (seasonal), indoor hot tub, coin laundry. Every room has a microwave, coffee maker and refrigerator. ... more   less 
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