We recently purchased a living social deal for a 1 1/2 hour horse ride and steak dinner for my husband and myself and my sister and her husband. Upon arrival we thought the place had a rustic charm that quickly disappeared. The man at the front desk was friendly and helpful but that is where the good part ends. We were instructed to go to the stables to check in a pick out our horses. We were ignored by the at least 5 people at the stables who were too busy laughing about some poor woman who recently fell off a horse during a ride and hit a rock upon impact or the two guys sitting there also ignoring us while they tried pick the lock on a padlock. Finally a girl with a broken arm had us sign some paperwork and said dinner was back up at the lodge and walked away. We didn't get to pick horses instead we watched some poor dog running around with an injured paw.
We waited in a fly infested room for our dinner. The steak dinner was nearly an hour late and nothing special that is for sure I didn't even finish my food. We went to use the restroom before the ride and none of the toilets would flush, there were no doors on the stalls just curtains that did not provide much privacy and a bottle of dish soap was perched on the sink next to the broken soap dispenser.
There were no safety instructions given at the stables and we were quickly loaded onto the horses and sent on our way. The ride lasted about 30 mins not anywhere near the promised 1 1/2 hours. Just as we were getting close to the stables one of the guides on the ride came along side of us and his horse stepped onto a part of the barbed wire fence which made a noise that startled a few of the horses including mine. Myself and one other rider were thrown from the horses and hit the ground hard. The employees stood around staring at us while other riders had to act and get us help. We were both taken by ambulance to the local hospital. I am out of work for who knows how long and in so much pain. I am not sure how the other rider is doing but I overheard doctors telling her she needed to go to a different hospital due to the severity of her injuries.
No one from the lodge has called to see how I am doing or if they could help in anyway. I think this place is rundown, has staff with poor attitudes and is unsafe.
- Official Description (provided by the hotel):
- The Elkhorn Lodge is the oldest continuous operating lodge in the Rocky Mountain region and is the most historical property in Estes park. Dating to 1874 when Reverend McCreary from Ft. Collins built a small summer cabin on what was to become the Elkhorn property, to today's struggles to save and restore this jewel of the West, the Elkhorn Lodge has been and continues to be a major part of Estes Park. With a fully functioning main lodge, cabins galore, and several spacious buildings for large parties, there's accommodations for any and all at the Elkhorn Lodge and Ranch. And Don't forget about the horseback riding! ... more less
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- Also Known As:
- Elkhorn Lodge And Guest Ranch Hotel Estes Park