Good grief - you'd think the staff would be able to handle long lines quickly and efficiently, but not this shop. There was no staff member who came close to demonstrating managerial / leadership skills, so the service time was slowwwww and frustrating. They ran out of forks, soft drinks, the soda fountain didn't work and the person managing the single register took ages to sort out orders and get customers on their way. The food, once we waited for nearly 30 minutes, was the same good quality we've all come to expect, but I'm not willing to sacrifice another half-hour of my life for that store. Avoid it if you can!
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