We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Deplorable Service - avoid ESPECIALLY during tourist season” 1 of 5 stars
Review of Subway

No photo provided
Got a photo?
Add it.
Subway
184 E Elkhorn Ave, Estes Park, CO 80511
970-586-5023
Website
Menu
Improve this listing
Ranked #93 of 114 restaurants in Estes Park
Restaurant details
Boulder, Colorado
Top Contributor
104 reviews 104 reviews
64 restaurant reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
“Deplorable Service - avoid ESPECIALLY during tourist season”
1 of 5 stars Reviewed May 26, 2013

Good grief - you'd think the staff would be able to handle long lines quickly and efficiently, but not this shop. There was no staff member who came close to demonstrating managerial / leadership skills, so the service time was slowwwww and frustrating. They ran out of forks, soft drinks, the soda fountain didn't work and the person managing the single register took ages to sort out orders and get customers on their way. The food, once we waited for nearly 30 minutes, was the same good quality we've all come to expect, but I'm not willing to sacrifice another half-hour of my life for that store. Avoid it if you can!

  • Visited May 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

20 reviews from our community

45% Recommend
    3
    6
    2
    4
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Michigan
Senior Contributor
48 reviews 48 reviews
32 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“Orders all wrong”
2 of 5 stars Reviewed April 14, 2013

I usually try to buy my guests lunch of some sort, and this was the WORST experience I've ever encountered at a Subway, not to mention, the outrageous prices they charged me. I also ordered 6 inch subs, and they made footlongs instead, which was more expensive than what I wanted.

Visited June 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estes Park, Colorado
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Good food in a tourist setting!”
4 of 5 stars Reviewed January 30, 2013

Let's face it - this town is a tourist town - which means there could be long lines some times of the year. But, the managers and staff are very courteous, fun, and good at what they do - all in just minutes - so you can go on to your fun in Estes Park or Rocky Mtn National Park. You are the one who is choosing the ingredients in any given sandwich, and they are always fresh. They also have many times when they offer great deals, or two for one, and Rocky Card discounts. There are two locations in the summer - one downtown and one across from the Visitor Center on Hwy 34. Some people do not realize there are two locations, so they end up at the Hwy 34 location in a line - only during big tourist times. So, enjoy - it is really good. Oh, and yes, there is outdoor seating, and the most awesome view of Rocky Mtn Nat'l Park's mountains - a literal "spiritual experience."

  • Visited September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrison, Nebraska
Top Contributor
88 reviews 88 reviews
67 restaurant reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
“The phenomenal service makes this Subway shine.”
4 of 5 stars Reviewed October 20, 2012 via mobile

While on business in Estes Park, I got a sandwich several times over a two week stay.
On many occasions I was served by a nice young man named Gabriel. Gabriel was polite, and personable to all patrons in this establishment. His ability to suggestive sell, I am sure makes his manager proud.
Subway overall makes a good sandwich, but is employees like this, that make a business stand out for all the right reason.

    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
Contributor
11 reviews 11 reviews
5 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“10$ for sandwich???”
2 of 5 stars Reviewed August 13, 2012

This is wayyyy overpriced subway,foot long(regular one) cost 10$,can you believe that?Just a 10 second walk from there you can find bunch of restaurants with great sandwiches for 7$ with fries on side and drink included.

  • Visited August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Subway also viewed

 

Been to Subway? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Subway, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.