I must preface this review by saying I am in no way a hotel snob. In fact, when I'm at a place as beautiful as Estes Park/The Rocky Mountains, I want to spend as LITTLE time as possible holed up in a hotel. HOWEVER; this was one of the only places available the week we were staying in Estes and let's just say, I can see why. Though there were some enjoyable aspects of my stay at Crags, overall, I really was not impressed. For what we paid to stay here, I expected a lot more. It is very important to note (as this is not made clear anywhere on their site) that this lodge DOES NOT HAVE AIR CONDITIONING therefore there is no way to adjust the temperature in your room (hot or cold). I understand there are very few days in Colorado where the heat is unbearable but on the third floor with the warm summer sun beaming in the sky lights, the rooms become quite uncomfortable quite fast.
I will note that the staff were friendly and informative and the lodge does appear to have undergone some beneficial renovations. Unfortunately, neither of these things made up for the general lack of amenities. No maid service unless specifically requested and which only includes taking the trash out and bringing fresh towels, no room service, and the only view available from our window was the parking lot. Paying premium to stay at the mouth of the Rocky Mountain National Park, I expected a better view and better amenities.
The bathroom was tiny, the shower floor was brown from the dirt of past guests feet, the sink was wobbly,and the water pressure combined with the shower head made it feel like a shower of needles.
The pool and hot tub were okay but not as clean as I'd expect and the grounds appeared to only have minimal upkeep. Perhaps the most unenjoyable part of staying at the lodge was that the garbage truck came at 6:45am daily and repeatedly slammed the dumpster outside our window (that we were forced to leave open because of the heat). At 7:15am daily, a big box truck pulled in to drop off restaurant goods and 'beep, beep, beeped' for twenty minutes as it backed out of the lot. A good nights sleep was also not an 'amenity' at the lodge.
We did not have the opportunity to try the restaurant which just may have been this place's saving grace as it boasts much higher reviews than the lodge. I will definitely be finding some place else to stay if I find myself in Estes Park in the future and I suggest you do the same!
- Official Description (provided by the hotel):
- The lodge is ideally located in the heart of Estes Park on the north side of Prospect Mountain and only minutes from Rocky Mountain National Park. Breathtaking mountain views surround you making this the prefect location for your mountain wedding.The landscape of Rocky Mountain National Park is the steepest in the United States. Sixty mountain peaks over 12,000 feet high result in world-renown scenery and provide challenges for hikers and climbers. The extreme topography creates an amazing range of ecological zones within a short distance, similar to the changes that would be seen in a drive from Denver to northern Alaska. ... more less
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- Also Known As:
- Historic Crags At The Golden Eagle Hotel Estes Park