I would have given this place a better rating (at least an "average") if it hadn't been for a very negative experience we had with one of the employees.
I've wanted to check Curly Redwood out for ages...I like motels that don't fall into the cookie-cutter mode of modern chain motels, and I was intrigued by the idea that an entire curly redwood tree was used to make it. We were quite pleased when we checked in...our reservation was in order and the man who checked us in was very nice and helpful. Our room was HUGE, and I must admit I like the 1950s decor. There's less of the signature redwood paneling than you might think from the website, but still enough to be very attractive.
Our problem started when our daughter tried to log into the wi-fi network. It allowed her to connect, but wouldn't access the internet. After several attempts with both her and my laptops, I walked down to the office and asked the man who had checked us in if there was any secret we needed to know to use the wi-fi. He said "no," and that it usually didn't cause problems. He did, however, very kindly give us a cable to allow our daughter to connect directly to the modem, which solved her problem, at least.
When we came back from dinner, my husband and I both tried several times to connect to the wi-fi, with no luck. We ran diagnostics, which suggested strongly that the problem was with the router. It wasn't a huge deal from a personal standpoint, but I felt the motel staff should know that they might have a hardware problem, so I walked down to the office again. This time there was a woman behind the desk. I started to mention that we were still having trouble with internet access and she immediately began raving about how Crescent City had terrible internet access (this hasn't been my experience in many years of coming through Crescent City, but whatever) and we just needed to keep trying (we had been). I explained that my daughter had been able to hardwire in, to which she snapped "well, what's your problem then?" I said "it's not a big problem, but..." and she immediately said "so why are you here?" I explained that diagnostics suggested that there might be a problem with the router and that I just felt I should let someone know (I mean, seriously...if there were a problem with the TV or the toilet, you'd contact the office, right? So why not the router?). She got very snippy at that point and said "well, I don't know why you're bothering ME about it." I left before I said something I would regret later, but I was just shaking with anger. I've never been spoken to so rudely by a motel employee in my life. Normally I'm pretty tolerant of malfunctioning internet, especially in an older property such as this, but I'm NOT tolerant of being spoken to so rudely, especially when I was just trying, POLITELY to let staff know about an equipment problem. And, to be honest, there have been times when we might NOT have been able to be so tolerant of malfunctioning equipment, as both my husband and myself do a lot of business on-line.
That experience really upset me, and makes me inclined to be less tolerant of other problems than I might be. I'm going to do my best to be objective, but do be aware that you're hearing this from someone who is still seething from a bad experience.
POSITIVE POINTS: Historic, locally significant property; big rooms; nice decorative touches with a retro flair; convenient and easy-to-find location; excellent access to 101 and to Crescent City attractions; affordable price; and at least one very nice and helpful desk clerk.
NEGATIVE POINTS: Rather noisy; TV in awkward location for viewing from beds; poorly fitting bathroom door that had to be shut hard to close properly (which explains some of the noise, if other rooms were similar to ours); slightly fusty smell in room (I suspect left over from when the property allowed smoking...they may need to replace carpets and drapes); unreliable internet access; and one desk clerk that should not be allowed to come into contact with the public ever again.
The thing is, many of these I can forgive, personally, in a historic property. I'm not too bothered by noise, and I smoked for 20 years. I'm not so wired that I need 24/7 internet access (unless I'm traveling on business). I'll point them out, in a review, but they might not keep me from staying there again, if I like other things about the property. But being treated like an annoyance for simply trying to point out an equipment malfunction left me with such a sour taste in my mouth, I'm afraid I can't recommend this motel, and I personally will never stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.