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“Best hotel in Pipestone Minnesota” 5 of 5 stars
Review of Crossings by GrandStay Inn & Suites Pipestone

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Crossings by GrandStay Inn & Suites Pipestone
915 7th Street SE, Pipestone, MN 56164   |  
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Ranked #1 of 2 Pipestone B&B and Inns
Prescott, Arizona
1 review
“Best hotel in Pipestone Minnesota”
5 of 5 stars Reviewed April 26, 2013

We were in Pipestone, Minnesota for a funeral and did not know the area. We made reservations at the Crossings by Grandstay and were VERY pleased. This is, by far, the nicest and CLEANEST hotel at which I have ever stayed. The staff was extremely friendly, helpful and happy. If all Grandstay hotels are as well cared for and accommodating as the Crossings in Pipestone, I have a new favorite hotel chain. I highly recommend this hotel if you are staying anywhere near Pipestone, Minnesota.

Room Tip: We were traveling with two small dogs so the "pet room" on the lower level was very conven...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaSommers, General Manager at Crossings by GrandStay Inn & Suites Pipestone, responded to this review, May 3, 2013
Thank you Carol for your kind words about our hotel. I am pleased that you enjoyed your stay at our nice clean hotel, and that the staff was very friendly. We pride ourselves on giving #1 customer service. Thank you for taking the time to tell us about your stay. We hope to see you again soon!
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49 reviews from our community

Traveler rating
    32
    12
    2
    2
    1
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20
15
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Pipestone, Minnesota, Usa
1 review
5 of 5 stars Reviewed March 23, 2013

I travel a lot for business and consider Hilton Garden, Courtyard. Staybridge hard to beat for middle of the road value and consistency. I'd also prefer to camp in a tent than stay in a Super 8, Value Inn, StayInn or low cost brand.

When my wife told me we were stayng in a Staybridge in Pipestone, I thought, "No worries". When I learned on the way down it wasn't Staybridge but Crossings by Grand Stay, I thought "Ruh Roh Rastro!".

Well. much to my surprise, The Crossings by Grand Stay is extremely new and nice. Service, rooms, value, quality all very good. Mike at the front desk provides a 5 star welcome and service. We almost fought over who carried my bags to the room :-). Mike won. The only issue was the electric fireplace and flat panel kept tripping the circuit. No big deal. I didnt report it until we checked out.

I'd recommend Crossing at Grand Stay Pipestone to anyone traveling to the area who respects fellow guests, a good property and doesnt behave like a rock star on tour when staying in a hotel. Kudos to the Team running this joint and the owners. PS I "heard" the radio station and approve ;-). Peace!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaSommers, General Manager at Crossings by GrandStay Inn & Suites Pipestone, responded to this review, March 25, 2013
Thank you for your great comments and I appreciate hearing that my night audit, Mike "WON!" He is a great asset to the Crossings. We pride ourselves on being "home town nice". Hope to see you again soon.
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Grand Forks, North Dakota
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 24, 2012

My girlfriend and I stayed here because we were in town for a wedding and it was really nice. We stayed for two nights and for the stay relaxing. The front desk staff was very nice and helpful as well as polite. They have relaxing music playing in the lobby which is nice instead of an awkward silence like some hotels. The pool and hot-tub were a good size and well maintained. Our room was pretty nice for the price we paid. The walls are fairly dense to seeing as how we couldn't hear too much outside when we were in the room with the door shut. The continental breakfast was pretty good as well with a surprisingly large amount of options. The only real complaint I have is the lack of an elevator. The only reason this is a concern is because most of my family was staying here from out of town as well and they had a hard time with all the stairs.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaSommers, General Manager at Crossings by GrandStay Inn & Suites Pipestone, responded to this review, February 4, 2013
I am glad you enjoyed your stay at our hotel and thank you for your kind words. We would love for you to come and stay with us again.
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North Port
Top Contributor
76 reviews 76 reviews
18 hotel reviews
Reviews in 38 cities Reviews in 38 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 3, 2012

This hotel was very nice. The hotub was not so hot, but I reported to the Front Desk & they said it would be fixed by morning --- I've heard that before. True to their word. Next morning at 6 a.m. It was hot and working fine.

Should have gone to the local diner, but on recommend of front desk went to local pizza hut ---- poor service there.

Room Tip: AC was great in our room Quiet & effective.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaSommers, General Manager at Crossings by GrandStay Inn & Suites Pipestone, responded to this review, February 4, 2013
I love reading comments from our guests that when they have an issue or a concern and bring it to my staff, that they are following through on it. Thank you for taking the time to leave us a great comment. Please come and stay with us again!
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Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed September 28, 2012

We enjoyed our stay at the Crossings in Pipestone. The complimentary breakfast and coffee were like an at "Home Breakfast". The beds were clean and confortable for a good night's sleep and rooms quiet. The staff and manager were courteous, helpful and friendly. We would recommend the Pipestone Crossing for anyone staying in the area.
Thanks,
Bill & Carol H

Room Tip: Our rooms were on the first floor. There was no elevator. For seniors to carry luggage up the steps...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheilaSommers, General Manager at Crossings by GrandStay Inn & Suites Pipestone, responded to this review, February 4, 2013
I pride myself on my friendly and helpful staff. I want all my guests to feel like home. Thank you for taking the time to share with us how your stay was.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 1, 2012 via mobile

This was the second time our family has stayed at this property. It still looks brand new. Breakfast is very good. It is a nice place for families. The other two lodging options in this town pale in comparison

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheilaPipestone_Mn, General Manager at Crossings by GrandStay Inn & Suites Pipestone, responded to this review, September 6, 2012
Thank you for your kind words and I'm glad to hear that this was a return visit to the Crossings. We look forward to seeing you again.
"May all who enter as guests, leave as friends"
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Luverne, Minnesota
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2012

We had family members booked at this motel, for a wedding in Pipestone very close to the amout needed for a free stay for the Groom & Bride, and knowly paid at noon the day of the wedding the amout of $104.00 for a room. When my wife dropped off the groom and bride late that evening, she was told that there was enough rooms booked in their party and that the room will be for free for the groom & bride, but our credit card was charged even though the worker that night had said we would have no charge.
Please make sure to watch their policies very closely, they may say somthing but they will do what they want in the end.

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheilaPipestone_Mn, General Manager at Crossings by GrandStay Inn & Suites Pipestone, responded to this review, August 29, 2012
Although every attempt was made to correct this situation - I apologize that it was not to your satisfaction. The only solution to correct this would have been for my front desk agent to move your daughter to the 2 Queen Suite instead of our very nice King Whirlpool, he took it upon himself not to disturb the bride and groom on their wedding night. Again, I apologize, and I can reassure you that our hotel takes our policies very serious. Thank you.
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Additional Information about Crossings by GrandStay Inn & Suites Pipestone

Address: 915 7th Street SE, Pipestone, MN 56164
Phone Number:
Location: United States > Minnesota > Pipestone
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Pipestone
Price Range (Based on Average Rates): $
Number of rooms: 45
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