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“Always a wonderful stay” 5 of 5 stars
Review of Fairfield Inn & Suites Albuquerque Airport

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Fairfield Inn & Suites Albuquerque Airport
2.5 of 5 Hotel   |   2300 Centre Avenue SE, Albuquerque, NM 87106   |  
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Ranked #37 of 146 Hotels in Albuquerque
San Tan Valley, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Always a wonderful stay”
5 of 5 stars Reviewed January 23, 2014

The staff at the hotel is incredible and will help in anyway needed to ensure a pleasant stay. Chloe and Linda were on top of their game as always. The rooms are very clean, the Wi-Fi is fast and solid. The best value in Albuquerque.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFairfieldTownePlc, General Manager at Fairfield Inn & Suites Albuquerque Airport, responded to this review, February 3, 2014
Dear TGrizzle12;
Thank you for your kind words and review of our hotel, The Fairfield Inn & Suites ABQ Airport. We appreciate your recognition of our dedicated staff and our hotel. We definately take pride in the associates that we have that strive daily to ensure our guests have a comfortable stay and a wonderful experience. We know that because of that dedication you will be back to our hotel and we truly appreciate it. Thank you again.

Most Sincerely,
Tami J. Scott - GM
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209 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • French first
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English first
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2014

We chose this hotel because of the suite. Ample space for a young family who need separation from cribs and mom and dad. Days Inn across the street couldn't match that option.

The bed was decently soft. I had a great night sleep. It is right next to an Applebee's which can get a bit noisy, but I only heard them once or twice.




Stayed January 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFairfieldTownePlc, General Manager at Fairfield Inn & Suites Albuquerque Airport, responded to this review, February 3, 2014
Dear JMart76;
Thank you for your review and your input regarding your most recent stay at Fairfield Inn & Suites ABQ Airport. I am glad that your family enjoyed stretching out in our comfortable and spacious suites. It is very important to us that all of guests - even the little ones - enjoy their stay at our hotel! Because of your feedback I am meeting with the General Manager of Applebee's to see if we can address some of the noise concerns that you mentioned. When you come back to stay with us in the future keep in mind that we do have security on site in the evenings and if you notify us of your issue we will respond quickly to remedy any problems. Your comfort and security is of great importance to us. Thank you again for your review and we look forward to your return.

Most Sincerely,
Tami J. Scott - GM
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Clovis, NM
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 29, 2013

Most Fairfield Inns greet Gold Reward members and many offer upgrades. When you check in at the Albuquerque Airport Fairfield this doesn't happen. No one ever mentions your Gold status and my last attempt to request an upgrade was responded to in a grumpy manner but I did finally get a suite.When you reach your room (other than a suite) you will not find a microwave or refrigerator, a normal benefit at most of the Fairfields I've been to. The room will be spotless, the property is well kept, the dining area is large and they now offer biscuits and gravy and eggs at breakfast.This is your basic Fairfield. Everyone is very nice, rates are reasonable, you certainly get what you pay for but the lack of a microwave is silly when they are pretty much standard equipment at Fairfields.
At one point the management was going to discontinue 24 hour coffee in the lobby area. I got wind of this and sent an email to Marriott Corporate. The coffee service remained on 24 hours a day just like all the other Fairfields. Don't get me wrong. I stay here frequently and will continue to stay here when I visit Albuquerque unless I stay at the Albuquerque Marriott but I miss the convenience of a microwave and I'm not going to argue with a desk clerk over the possibility of an upgrade when it is part of the benefits of a Gold status.

Room Tip: If you are in the Marriott Reward Program (Gold or Platinum) ask for an upgrade. Higher rooms are qu...
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFairfieldTownePlc, General Manager at Fairfield Inn & Suites Albuquerque Airport, responded to this review, February 3, 2014
Dear Dispencer;
Thank you for taking the time to share your experience at the Fairfield Inn & Suites ABQ Airport. It is to my great disappointment that you were not recognized immediately for your Gold status with Marriott Rewards. We are very aware of the value of this level and make every effort to ensure you feel welcomed and special upon arrival. We will definately strive to exceed your expectations for your next stay with us. We always have a microwave available in the lobby for our guests' use and we do offer microwaves in our suites. We will always offer coffee service 24 hours a day - it is a great service to our guests and there are no plans to discontinue or change this service. We look forward to your next stay with us and thank you again for your review.

Most Sincerely,
Tami J. Scott- GM
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Columbus, Ohio, United States
Top Contributor
124 reviews 124 reviews
21 hotel reviews
Reviews in 42 cities Reviews in 42 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 15, 2013

The tour stopped over last night at the Fairfield Inn and Suites. The staff was friendly and polite. The hotel was bright, clean, and fresh-looking. My room was comfortable and well apportioned. And the breakfast was substantial. If I were to have a complaint it would be that the walls are a little thin. The people next to me were noisy before they went out for the evening, then extremely noisy while getting sick from going out the next morning.

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFairfieldTownePlc, General Manager at Fairfield Inn & Suites Albuquerque Airport, responded to this review, December 16, 2013
Dear Brent B;
Thank you for your kind words and for sharing your experience at the Fairfield Inn & Suites Albuquerque Airport! We were very excited to have your group stay with us and I am pleased to hear that your stay was comfortable. Please let us know when you will be returning and if it is not before the holidays - we wish you a joyous holiday season from the entire staff at Fairfield Inn and Suites.
Most Sincerely,
Tami J. Scott, GM
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Huntsville, Alabama
Top Contributor
399 reviews 399 reviews
264 hotel reviews
Reviews in 273 cities Reviews in 273 cities
184 helpful votes 184 helpful votes
4 of 5 stars Reviewed December 4, 2013

The hotel has a nice, large lobby that has adequate seating. It appeared recently upgraded with two computer areas. Nice checkin staff. We were upgraded to a corner room that had a sofa, chair and lots of space to walk around. The bed was comfortable enough but a tad hard for our liking. Everything seemed nice and clean. The internet was slow and stodgy. The AC/heater seemed to run continually (and we had it set on low heat) so we just turned it off. Breakfast was OK - cereal was all “off brands” possibly a cost saving effort. I wish they had hot oatmeal. Coffee was average but the OJ was very good. They also had our favorite Activia yogurt. A short walk to a Fuddruckers and an Applebees.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFairfieldTownePlc, General Manager at Fairfield Inn & Suites Albuquerque Airport, responded to this review, December 16, 2013
Dear AGoingGal:
Thank you for taking the time to share your most recent experience with Fairfield Inn & Suites ABQ AIrport. I appreciate that you acknowledged our friendly staff in your review and I was pleased to learn that your stay was comfortable. I agree that we should offer freshly made oatmeal during breakfast and this is something we are working on to offer our guests in addition to the other hot items served. Thank you for making the suggestion! Thank you for choosing our hotel and we look forward to your future stays!
Most Sincerely,
Tami J. Scott, GM
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Fountain Valley, California
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 29, 2013

This hotel is near the University and convenient to the Albuquerque Airport, so it's ideal as a base for families of prospective UM freshmen.. Rooms are good sized and well appointed. There's a small exercise room with two ellipiticals and a treadmill, nothing more. Free expanded continental breakfast had good choices. The front desk staff is earnest and polite, but seem young and inexperienced. Our reservation was a little complicated and it took a while for them to figure it out.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFairfieldTownePlc, General Manager at Fairfield Inn & Suites Albuquerque Airport, responded to this review, December 16, 2013
Dear Henry D;
I want to apologize that your check-in was not as efficient as we desire and I will definately address this issue with our Guest Services staff. We are constantly and consistenly training our staff to be knowledgeable and efficient as we know that it is important after a long travel day to be able to rest and relax! I know that when you come back to the Fairfield Inn & Suites ABQ Airport you will be pleasantly surprised at our improvement! Thank you for taking the time to share your experience and we look forward to your future stays! Please do not hesitate to contact me directly for your next reservation.
Most Sincerely,
Tami J. Scott, GM
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Fort Worth, Texas
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 25, 2013

We stay in Fairfield properties fairly regularly around the country and this one was on par with the best of them. Comfortable room with equipted kitchen. Includes a free buffet breakfast with waffles, cereals, yogurts, boiled eggs and assorted breads and pastries. If you need a ride to the airport, make sure you signup ahead of time. It's a 5 minute ride to the airport. The shuttle driver was very nice, as was the reception staff.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMFairfieldTownePlc, General Manager at Fairfield Inn & Suites Albuquerque Airport, responded to this review, December 16, 2013
Dear MarienadPat;
Thank you for your kind words and review of the Fairfield Inn & Suites ABQ Airport! I was glad to hear that your impression of our hotel was "on par with the best of them"! We strive daily to exceed all of our guests expectations and deliver consistent, friendly service. We hope that you will come back to see us soon in New Mexico and thank you again!
Most Sincerely,
Tami J. Scott, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Albuquerque Airport

Address: 2300 Centre Avenue SE, Albuquerque, NM 87106
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Business Hotel in Albuquerque
#31 Romantic Hotel in Albuquerque
#32 Family Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Albuquerque Airport 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
The Fairfield Inn & Suites by Marriott Albuquerque Airport offers superior accommodations and abundant amenities. We are located only a few minutes from the Albuquerque Sunport with complimentary transportation from 430AM to Midnight daily. Ask about one of our "Park-n-Fly" packages to make your trip even more convenient! We are located close to University of New Mexico, the Albuquerque International Balloon Fiesta Park, Albuquerque Isotopes baseball, Kirtland AFB and Isleta Pavilion. There is also plenty of shopping nearby such as; Nob Hill shopping district, Coronado Mall, Uptown Shopping Center and Old Town Albuquerque. After enjoying our complimentary hot breakfast each morning take a ride on the NM Railrunner to Santa Fe, NM. We also have complimentary high speed internet, a business center, fitness center and seasonal outdoor pool and whirlpool. You can also now enjoy the new IMAX theatre located only 10 minutes from our hotel. ... more   less 
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Also Known As:
Fairfield Inn Albuquerque Airport Hotel Albuquerque
Sleep Inn Albuquerque
Fairfield Albuquerque
Albuquerque Fairfield Inn

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