..We were well pleased with the airport location (however difficult to find without driving instructions on the Reservation Confirmation), the handicapped parking provisions, the indoor pool and exercise equipment, the breakfast, staff attitudes and assistance, the room (size and appearance), bed, pillows and bedding. We prefer a sink in the toilet/tub/shower room, but we were okay with the layout as it was.
..We would've surely given it a 5 until we were accosted by a panhandler with a cellphone, in the parking lot, while loading our things into the car. He was not aggressive, but startled us - even though we had witnessed what we now believe to have been a similar incident the previous evening. We suggested that he should take his troubles to the clerk at the desk inside, and he bolted.
..The same thing happened while filling our gas tank at the station around the corner a few minutes later (a different panhandler, again with a cellphone). That guy stuck around to hassle several others trying to gas up. Apparently, the 'new normal' tolerates such invasions, and they are successful often enough to make it worthwhile. The perps left us with the impression that this is an everyday occurrence. Reminded us of Tijuana!!!