I booked this hotel for my niece to stay one nite before her trip back home to Calif. She left a bad relationship and traveling alone with her 11mon baby girl without a cell phn. I called right away to confirm her arrival. The owners were so very kind to my niece. They picked her up from the train station at 10pm and waited for her bus to arrive. They made her feel welcomed and safe. Not to mention I felt relieved. My niece said the room was beautiful, comfortable and clean and they went out of their way to bring a crib from another hotel. When she was ready to check out they drove her back to the station. I truly believe they were her guardian angels and they provided a safe haven for my niece. Her stay was truly remarkable. I would recommend this hotel to my family and friends.