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“MUCH NEEDED REST” 5 of 5 stars
Review of Comfort Suites Albuquerque

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Comfort Suites Albuquerque
2.5 of 5 Hotel   |   5251 San Antonio Blvd NE, Albuquerque, NM 87109   |  
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Choice Privileges Points
Ranked #27 of 146 Hotels in Albuquerque
Surprise, Arizona
1 review
“MUCH NEEDED REST”
5 of 5 stars Reviewed 1 week ago NEW

very nice stay, quiet, clean
over the last 18 days of staying in 10 different hotels
this one had some of the cleanest carpets in the room
I kick off my shoes , run around the room all evening
when I took off my white socks, they were almost perfectly
clean.....nice room

Room Tip: no highway noise to worry about either
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesABQ, General Manager at Comfort Suites Albuquerque, responded to this review, 6 days ago
Dear Guest,
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Jai Patel
General Manager
Comfort Suites, Albuquerque
505-797-0850
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
    42
    23
    8
    6
    2
See reviews for
27
17
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean and comfortable. However like most Choice hotels the do not start breakfast until 6:30 am. I my job requires me to start my day at 6am, and from the amount of people in the lobby I was not the only one who either had to skip it or stand around and wait for it to start.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesABQ, General Manager at Comfort Suites Albuquerque, responded to this review, 2 weeks ago
Dear Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Jai Patel
General Manager
Comfort Suites, Albuquerque
505-797-0850
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ranchos De Taos, New Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Everything was great! Had a blast in the Pool & Hot Tub, Room was spacious, neat, modern & clean. Love the 12 pm check out even though we didn't have time to take advantage of it we will be going back very very soon! Breakfast room & options were fabulous. See you all soon!

Room Tip: If your unhappy there's really no pleasing some people this place is GREAT & Spacious!
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesABQ, General Manager at Comfort Suites Albuquerque, responded to this review, 2 weeks ago
Dear Guest,
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Jai Patel
General Manager
Comfort Suites, Albuquerque
505-797-0850
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronx, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Because of a heavy work schedule the Comfort Suites was exactly what I needed. Although I was there to conduct personal business my stay was totally relaxing. The service was excellent and Christine at the front desk helped by making herself available to answer all questions.

Room Tip: I completely enjoyed the mountain view.
See more room tips
  • Stayed April 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesABQ, General Manager at Comfort Suites Albuquerque, responded to this review, 2 weeks ago
Dear Guest,
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Jai Patel
General Manager
Comfort Suites, Albuquerque
505-797-0850
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salida, Colorado
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I just loved this hotel!! It had 2 queens beds a pull out sofa and 2 tvs which was great!! It was big compared to other hotel rooms. The room was very clean and the staff was very friendly. We didnt eat breakfast at this hotel but it looked good. We will definately stay at this hotel again next time we are in town. We loved it.

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesABQ, General Manager at Comfort Suites Albuquerque, responded to this review, 4 weeks ago
Dear Guest,
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Jai Patel
General Manager
Comfort Suites, Albuquerque
505-797-0850
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 4 weeks ago

I was very happy with our stay. The staff was friendly, and helpful. The room was nice and clean. The bed was comfortable and sheets were clean. We had plenty of room. Indoor pool was fun, and refreshing.

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesABQ, General Manager at Comfort Suites Albuquerque, responded to this review, 4 weeks ago
Dear Guest,
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Jai Patel
General Manager
Comfort Suites, Albuquerque
505-797-0850
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 21, 2015

This is the third Choice hotel we've stayed at in Albuquerque. Every one has been some other hotel in the past. This one is no exception. It has small rooms and there is hardly room to walk around. It seems to be far enough from the freeway to be quiet, but we are down the hall from the pool and can hear kids screaming. The wi-fi barely works. After our experiences with Choice hotels in Albuquerque, you should choose some other brand that doesn't renovate an old property.

Room Tip: Go somewhere else
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  • Stayed March 2015, traveled with family
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesABQ, General Manager at Comfort Suites Albuquerque, responded to this review, March 24, 2015
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Jai Patel
General Manager
Comfort Suites, Albuquerque
505-797-0850
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Albuquerque

Address: 5251 San Antonio Blvd NE, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Albuquerque
#11 Family Hotel in Albuquerque
#27 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Albuquerque 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Fully Renovated Comfort Suites Hotel located close to the Balloon Fiesta Park, Sandia Ski and the Business Journal Center District. The University of New Mexico is just a short drive from us as well as the Sunport Airport is 15 minutes. We provide free hot breakfast, free internet, free parking and all of our rooms are a suite with a pull out sleeper sofa. ... more   less 
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Also Known As:
Quality Inn Albuquerque
Quality Hotel Albuquerque

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