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“Good experience” 4 of 5 stars
Review of DoubleTree by Hilton Albuquerque

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DoubleTree by Hilton Albuquerque
3.5 of 5 Hotel   |   201 Marquette Northwest, Albuquerque, NM 87102-2248   |  
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Ranked #34 of 146 Hotels in Albuquerque
EVERETT
2 reviews
“Good experience”
4 of 5 stars Reviewed December 26, 2013

Very quiet room, comfortable bed, these are most important to me and this hotel has it. The lobby look is mundane, but, who cares. The shuttle service is great, they take you around, saves a lot in cab fares.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, December 29, 2013
JOSEPH H,
We're pleased to have had you as our guest at Doubletree Albuquerque, and we're glad you enjoyed a comfortable and quiet stay. It's great to know our complimentary shuttle service added value and convenience to your visit. Please plan to visit us again the next time you travel to Albuquerque. Thank you again for writing.

Sincerely,
Gregg Pearson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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829 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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English first
Bullhead City, AZ
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 22, 2013

Spent 5 days here for a conference at the convention center and enjoyed the pampering the room provided and how close it was to everything. Easy walking distance to some great restaurants and convenient to visiting Old town Albuquerque as well as to access to both the I25 and the I40 freeways.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, December 27, 2013
Kayakgal58,
We appreciate your review and we're glad you enjoyed your stay with us at Doubletree Albuquerque Downtown. It's great to hear that our central location provided many options and added convenience to your travels. We hope you'll have an opportunity to visit us again in the future. Thank you again for writing.

Sincerely,
Gregg Pearson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Second Mesa, United States
1 review
3 of 5 stars Reviewed December 19, 2013

Stayed 3 night,hotel was nice but had heating problems on the first night I got there. My internet connection was not great, had to find just the right spot to catch the signal, Moved to a second room, which had great heating but had no wifi signal. Hotel charges for parking, which is outrages considering that its right out in the open and only secured by one gate and no fence or encloser

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, December 23, 2013
Eric T,
Thank you for sharing feedback from your stay. I sincerely apologize for the areas we fell short of meeting your expectations, and any inconveniences you experienced as a result. Your feedback is important to us as guest satisfaction is our highest priority. Your comments provide many areas we can work on in order to improve our property and overall guest experience. We value you as our guest and hope you'll return for another visit to see our improvements. Thank you again.

Sincerely,
Gregg Pearson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coeur d Alene, United States
1 review
4 of 5 stars Reviewed December 18, 2013

We stayed at the Double Tree in Albuquerque and found the Free internet, proximity to convention center, airport shuttle and nice rooms made for a pleasant stay. The in room dining service was a little slow to answer the phone but the meals were good.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, December 23, 2013
Peter G,
We appreciate you taking a moment to write a review from your experience at Doubletree Albuquerque. It's great to hear that our services and close proximity to the convention center added convenience to your stay. We're pleased to know you enjoyed your stay, and we hope to welcome you back again soon. Thank you again for writing.

Sincerely,
Gregg Pearson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, PA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 15, 2013

We always stay at this property when we come to ABQ each year. Nice hotel, great location for us. The rooms are what we expect. Clean and well appointed.
We met Debbie this year behind the desk. She was friendly and accomidating. She took care of our reservation and made us feel welcome.
The snow storm stranded us and we were able to stay in the same room, seamlessly, Debbie made sure of that.
Thanks Debbie and thanks Doubletree for another great stay.
We'll be back next year as usual.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, December 18, 2013
nje123,
Thank you for your review and continued patronage with us at Doubletree Albuquerque. We appreciate your compliments regarding our accommodations and location, but more importantly, our great staff. Each member of our team strives to provide exceptional guest experiences. I'll be certain to share you kind comments with our team, in addition to recognizing Debbie with a special commendation for her excellence in service. We look forward to seeing you again next year! Thanks again!

Sincerely,
Gregg Pearson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pompano Beach, United States
1 review
4 of 5 stars Reviewed December 12, 2013

I love this hotel. I have stayed there several times and everyone was very helpful. The location is great, very close to the convention center and walking to downtown area. I love the food, service and the staff

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, December 18, 2013
Amal K,
We're pleased to hear you love our hotel, central location, and excellent service at Doubletree Albuquerque. We appreciate your return visits and hope to welcome you back again soon. Please continue to make us your number one choice hotel in Albuquerque. Thank you again for your patronage.

Sincerely,
Gregg Pearson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 11, 2013

We were only in Albuquerque for one night, but would definitely come again, and stay at the Double Tree. The staff were extremely welcoming and the room was lovely. Good size, nicely furnished, and a wonderful view of the New Mexican landscape.

The staff were very cheerful and attentive from the moment we first arrived to our departure time. We had a minor issue with our bathroom, but engineering was with us within half an hour and fixed the problem, all with a smile on his face.

The bellboy helped us get around via the free shuttle, as well as recommending local bars and restaurants, which we couldn't fault.

All in all, a wonderful flying visit, complimented utterly by the staff and standards at the Double Tree. Thanks!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at DoubleTree by Hilton Albuquerque, responded to this review, December 18, 2013
Jtkozak,
Thank you for taking a moment to write a review from your experience with us at Doubletree Albuquerque. It's fantastic to receive your complimentary feedback regarding the excellent service you received during your stay. Our team of dedicated associates strive to exceed guest expectations by providing genuine and hospitable service. I look forward to sharing your kind comments with our team and thank you once again for writing. We hope you'll have an opportunity to visit us again soon.

Sincerely,
Gregg Pearson, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Albuquerque

Address: 201 Marquette Northwest, Albuquerque, NM 87102-2248
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Albuquerque 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Modern surroundings, warm hospitality and a freshly baked chocolate chip cookie await your arrival at the DoubleTree by Hilton Hotel Albuquerque. Located downtown, the hotel is conveniently connected by underground concourse to the Albuquerque Convention Center, close to the Civic Plaza and the historic Old Town. Albuquerque International Sunport Airport is just five miles from the hotel. Surrounded by trees, and with stunning views of the Sandia Mountains, this Albuquerque hotel offers a unique, relaxing setting in the heart of the city.Make yourself at home in a guest room decorated in soothing tones, and with complimentary high-speed internet access and amenities for work and relaxation. Choose a suite for a separate living area, upgraded amenities package, dining table and sofa bed. Our downtown Albuquerque hotel has flexible event space for up to 300 guests and a fully equipped business center. Print from your room and pick it up at the business center with our useful remote printing service.Catch up with work while sipping your favorite Starbucks coffee at Onyx Café, taking advantage of the complimentary WiFi in all public areas, or gather with friends and colleagues at ICE Lounge, enjoying the contemporary decor and range of refreshing ice cold drinks. Sample New Mexican and coastal Californian cuisine at La Oja Restaurant at breakfast, lunch and dinner. Relax poolside, admiring the mountain views and fresh air, or work out at the fitness center featuring the latest in cardiovascular and strength equipment. ... more   less 
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Also Known As:
Doubletree By Hilton Albuquerque Hotel Albuquerque
Doubletree Albuquerque
Albuquerque Doubletree

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