I'm not going lie everyone was welcoming room was beautiful. However I encountered a very horrible situation. The morning that i checked out I came across a housekeeper who was in the hallway. Whatever I'm waiting by the elevator and outta nowhere this man ( another employee from maintenance) began to speak to the woman. What he told her was that apparently she was not allowed to speak any Spanish through their walkie-talkies and that she was in America and had to learn English. I was in shock by what i just had heard. I could NOT believe my ears. He was attacking her for origin. Later when I came back to my room, and I saw her cart I approached the room and I asked her for the mans name to report him. She said he was a manager for the maintenance and his name was Garret or something like that. I tried to convince her to go report this and she refused. She was afraid to lose her job. And for her I was not going to make a big deal out of this. But this is just something I cannot let it slide. For him being a manager and attacking an employee like that is unacceptable. What kind of management allows this?? Front desk, Room Service, Housekeeping were all wonderful willing to take that extra step to better my stay. This situation did make everything go sour. I hope you will take this seriously and hopefully when i return i will not encounter this again...
- Also Known As:
- Doubletree By Hilton Albuquerque Hotel Albuquerque
- Doubletree By Hilton Albuquerque Hotel
- Doubletree Albuquerque
- Albuquerque Doubletree
- Official Description (provided by the hotel):
- The Doubletree is in the heart of downtown Albuquerque, home of the Albuquerque Balloon Fiesta. We are close to Historic Old Town, the Biological Park, Galleria Shops & museums. Our newly renovated luxury hotel offers first class guest rooms, eight suites, and features such amenities as high speed internet access, work desks, iron/boards, coffee makers, hair dryers, and fresh baked chocolate chip cookies. We are the only hotel connected via an enclosed, carpeted, climate controlled walkway o the Albuquerque Convention center, adding an additional 250,000 sq. ft. of meeting space. ... more less
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