I'm not going lie everyone was welcoming room was beautiful. However I encountered a very horrible situation. The morning that i checked out I came across a housekeeper who was in the hallway. Whatever I'm waiting by the elevator and outta nowhere this man ( another employee from maintenance) began to speak to the woman. What he told her was that apparently she was not allowed to speak any Spanish through their walkie-talkies and that she was in America and had to learn English. I was in shock by what i just had heard. I could NOT believe my ears. He was attacking her for origin. Later when I came back to my room, and I saw her cart I approached the room and I asked her for the mans name to report him. She said he was a manager for the maintenance and his name was Garret or something like that. I tried to convince her to go report this and she refused. She was afraid to lose her job. And for her I was not going to make a big deal out of this. But this is just something I cannot let it slide. For him being a manager and attacking an employee like that is unacceptable. What kind of management allows this?? Front desk, Room Service, Housekeeping were all wonderful willing to take that extra step to better my stay. This situation did make everything go sour. I hope you will take this seriously and hopefully when i return i will not encounter this again...
- Official Description (provided by the hotel):
- Modern surroundings, warm hospitality and a freshly baked chocolate chip cookie await your arrival at the DoubleTree by Hilton Hotel Albuquerque. Located downtown, the hotel is conveniently connected by underground concourse to the Albuquerque Convention Center, close to the Civic Plaza and the historic Old Town. Albuquerque International Sunport Airport is just five miles from the hotel. Surrounded by trees, and with stunning views of the Sandia Mountains, this Albuquerque hotel offers a unique, relaxing setting in the heart of the city.Make yourself at home in a guest room decorated in soothing tones, and with complimentary high-speed internet access and amenities for work and relaxation. Choose a suite for a separate living area, upgraded amenities package, dining table and sofa bed. Our downtown Albuquerque hotel has flexible event space for up to 300 guests and a fully equipped business center. Print from your room and pick it up at the business center with our useful remote printing service.Catch up with work while sipping your favorite Starbucks coffee at Onyx Café, taking advantage of the complimentary WiFi in all public areas, or gather with friends and colleagues at ICE Lounge, enjoying the contemporary decor and range of refreshing ice cold drinks. Sample New Mexican and coastal Californian cuisine at La Oja Restaurant at breakfast, lunch and dinner. Relax poolside, admiring the mountain views and fresh air, or work out at the fitness center featuring the latest in cardiovascular and strength equipment. ... more less
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- Also Known As:
- Doubletree By Hilton Albuquerque Hotel Albuquerque
- Doubletree Albuquerque
- Albuquerque Doubletree