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“clean and friendly” 4 of 5 stars
Review of Hampton Inn University Midtown Albuquerque

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Hampton Inn University Midtown Albuquerque
2.5 of 5 Hotel   |   2300 Carlisle N.E., Albuquerque, NM 87110   |  
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Ranked #10 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
espanola, United States
1 review
5 helpful votes 5 helpful votes
“clean and friendly”
4 of 5 stars Reviewed July 8, 2014

overall good experience and was treated well even on holiday. called in late and booked room no problem. upon arriving complimentary toothbrushes were given upon request and was able to sleep well and did not feel rushed in any way.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review, July 9, 2014
Thank you Joseph C, from Espanola, been to Espanola many time, it is a fine community. We strive to make a difference in providing the very best of service to our guests, we appreciate it when folks take time to send in a review, it make our efforts worthwhile. Thank you and look forward to being of service.

Your Host
Joe M. Gallegos
Hotel Phone: 505-837-9300
Email: joe.gallegos@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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391 reviews from our community

Traveler rating
    231
    96
    47
    13
    4
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109
93
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126
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Carlsbad, New Mexico
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

If looking for a centrally located hotel this is about the best location, Very professional and friendly staff. Rooms always clean and lots of choices for breakfast every morning. travelled in a large group and used lobby every night to meet with our travel party and Anthony from front desk made sure we were accomodated at all times. Will stay here again next summer when we come back.

Room Tip: not a bad room in this hotel, interstate close but, have never had issue with road noise.
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review, July 9, 2014
Good morning, Sammy T, we enjoyed having your ball team stay with us, fine group of young men. Thank you for taking time and sending a review and thank you for saying nice things about our staff and Anthony. Every member of the team is here to serve you. Thank you and look forward to your return.

Your Host
Joe M. Gallegos
Director of Sales
Hotel Phone: 505-837-9300
Email: joe.gallegos@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2014

We stayed here as part of a group block and have to say that it was great! The rooms were clean, well stocked, complete with a fridge and microwave and it was very well situated for the motorway. The staff were very helpful and the free breakfast is always a bonus. We would not hesitate to stay here again.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review, July 8, 2014
Good morning, Kym, it was a pleasure to be of service and you fine group of young men. Our staff is always happy to have teams stay here. The regionals were a large part of our revenue for the month of June. We were very thankful to have you and your team and parents stay with us. Once again thank you and we hope you enjoyed Albuquerque and New Mexico.

Your Host
Joe M. Gallegos
Director of Sales.
Hotel Phone: 505-837-9300
Email: joe.gallegos@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 27, 2014

We won our U17 Male Arizona State Championship which propelled us into the West Regional Championship in Albuquerque. These tournaments mandate stay-and-play hotels. I was not satisfied with those hotels and looked for other options even though a $750 penalty was applicable. In reaching out through the University of New Mexico they lead me to Joe M. Gallegos, Director of Sales at the Hampton Inn. Joe was able to secure me pricing on 12 rooms at a better price then the subpar hotels offered as stay-and-play, even with the $750 team penalty. If there is one thing you need to know about Albuquerque, you don’t want to get into a bad hotel. The Hampton Inn University Midtown was a remodeled place which was very clean, quiet, had an excellent breakfast, and service was great. Staff did a great job in extending customer service in order to support our team needs. Only odd thing about the hotel is their entrance. As you cross the freeway you need to look quickly for a poorly labeled one-way access road to enter. I would definitely recommend it for team events.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review, June 28, 2014
Thank you David, and we want to thank your incredibly gifted team, they are a great example of great athletics and very well mannered group of young men. Our staff under the leadership of our GM, Julia Rucker understands the importance of our customers, and want to thank Chris at the University of New Mexico, Chris has always referred groups to our hotel. Someone was said.

Customer Satisfaction is Worthless, Customer Loyalty is Priceless
Thank you again.
Joe M. Gallegos
Director of Sales
Hotel Phone: 505-837-9300
Email: joe.gallegos@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Van Horn, TX, United States
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 24, 2014

Hampton Inns always seem to suit my travel needs in that they have good beds and are usually very clean. The staffs are usually very helpful. The one in Albuquerque on University is mostly of the same and quite alright. It IS in a rather seedy part of town and seems to get a rowdy crowd that stays in the halls making noise late into the night. I would recommend staying there, but I would also recommend asking beforehand if they have some type of sports or young group staying there at the same time. I stay at a lot of Hampton Inns.

  • Stayed June 2014, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review, June 25, 2014
Good day, Ron H. during your stay we did have as well at the entire city of Albuquerque was host to the 2014 Far West Regional Soccer Tournaments over 270 teams. We did have the coaches keep the noise level down, we apologize if you did not get the rest you deserved.
Thank you for your nice comments regarding our staff.

Your Host
Joe M. Gallegos
Director of Sales
Hotel Phone: 505-837-9300
Email: joe.gallegos@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 21, 2014

The service at the Midtown Hampton was incredible. I stayed here in June for a planned 4 week business stay (that was cut to 2 weeks due to a family emergency). Joe Gallegos and Anthony were VERY helpful and couldn't have been nicer. The closets were very small (incredibly small/ poor design) and couldn't support my 5 suits and supply of dress shirts.....so the staff authorized a purchase of a garment holder for free. I cannot recommend this hotel MORE for their service. Again thanks Joe and Anthony. I will definitely be coming back to your hotel in the future!

Stayed June 2014, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review, June 22, 2014
Good morning and thank you again for staying with us Kirby B. We do strive to make sure all guest get 5 Star treatment. Anthony is a people person, he always makes sure to make every effort for our guests, we look forward to you next stay, and a special thanks to Julia Rucker our GM who make the purchase. You started our day off just right. Thank you again.

Your Host
Joe M. Gallegos
Hotel Phone: 505-837-9300
email joe.gallegos@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scosttsdale, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 20, 2014

My wife & I stay at Hampton Inns when we travel because, bases on consistently excellent experiences at Hampton, we have always looked forward to our next Hamptn stay. Our rooms are consistenly clean and well furnished; the beds are always comfortable, and the services by he Hampton staff is always friendly and helpful.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oakland620, Director of Sales at Hampton Inn University Midtown Albuquerque, responded to this review, June 21, 2014
Looks like a 5 Star day for our staff, thank you James P, we get a lot of folks from Scottsdale,
our morning cup of coffee goes down better with you review. Our staff comes to work with a "Welcome Smile" to our guests and each other. Hampton Is a great brand to work for they have and we have high standards.

Your Host
Joe M. Gallegos
Director of Sales
Hotel Phone: 505-837-9300
Email: joe.gallegos@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn University Midtown Albuquerque

Address: 2300 Carlisle N.E., Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Albuquerque
#9 Family Hotel in Albuquerque
#12 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn University Midtown Albuquerque 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Located in the midtown area of Albuquerque, located off the North Campus of the University of New Mexico. Hotel offers a hot Hampton breakfast buffet, and now has a new meeting room. ... more   less 
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Also Known As:
Hampton Inn Albuquerque - University / Midtown Hotel Albuquerque
Albuquerque Hampton Inn

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