I stayed at the Hyatt this past Friday &Saturday night.Starting off we had to wait an hr or so to get a room because their computer system kept going out, meanwhile other people were checking into their rooms right next to us.Friday night was perfect we had a great time downtown &enjoyed all Albuquerque has to offer, the bar was closed when we got back around 11:30 so that was a bit saddening considering it was Friday.Saturday we got back to the hotel around 9:30 to find some type of fraternity/sorority gathering in the ball room next door playing some type of ghetto dubstep shaking the entire wall of our room, as well as some summer jam festival going on in the park next door.Considering our flight left at 7 the next morning we were not very pleased.When my brother in law asked that we be moved they refused and it wasnt until I went down that we were finally moved to another room.Once we finally moved I decided to go to the bar in the lobby for a drink.The bar had a few people, maybe 12 at most, about 7 who were actually drinking.I sat for 20 minutes before being told that I'd be helped in a minute.Feelig excited that I was finally getting a drink I sat and watched as four other people got drinks 3, of which had come after me.After waiting another 15 minutes I finally decided to leave and return to my family/friends as it shouldnt take 10 minutes to make a long island ice tea, or service someone a shot which is what I was waiting to order (I work part time as a bartender/bottle service waitress, I should know).I then had my sister drive me to Belen to sleep on a friend's couch as I was pretty fed up w/the service the Hyatt has to offer.The location is great, the rooms are nice, but the Saturday night bartender should be fired.
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Thank you for taking the time to review your recent stay. However, please note that it appears that you recently stayed at Hyatt Regency Albuquerque Downtown, this review has been left with Hyatt Place Albuquerque Uptown. Please know that we will forward your comments to the appropriate hotel. We hope to be of service to you in the near future. Thank you!
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