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“Hotel Stay” 4 of 5 stars
Review of BEST WESTERN PLUS Executive Suites

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BEST WESTERN PLUS Executive Suites
2.5 of 5 Hotel   |   4630 Pan American Freeway NE, Albuquerque, NM 87109-2201   |  
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Ranked #13 of 146 Hotels in Albuquerque
GreenLeadersSilver level
Las Cruces, United States
2 reviews
2 helpful votes 2 helpful votes
“Hotel Stay”
4 of 5 stars Reviewed January 24, 2014

This hotel was clean and has good service. The rooms are big and nice. The beds are soft and comfortable. The location is right off the freeway but not noisy at all. I would stay at this hotel again!!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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430 reviews from our community

Traveler rating
    254
    94
    45
    25
    12
See reviews for
170
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Ruidoso, United States
1 review
5 of 5 stars Reviewed January 23, 2014

I stayed at this Best Western Plus as I had a 2-day conference in Albuquerque, New Mexico. The hotel is located very close to I-25 and which can take you anywhere in Albuquerque in a few minutes. My conference was in Old Town and I was there within 15 minutes. The service was great and the staff were very friendly and cordial. I used my I-Pad and was able to access my e-mail and internet with ease. The breakfast was hot with eggs, sausage, and waffles. You also had choices of fruit, yogurt, toast, cereal and others. There was juice and coffee and it was a very good breakfast. I will definitely stay at this hotel again when I do business or visit for pleasure. Great Hotel at a great price!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new braunfels, United States
1 review
4 of 5 stars Reviewed January 21, 2014

Facilities and staff were great, as well as the breakfast. There were some issues with the closed captioning on the TV, and it would be nice if movies were available in both the bedroom, and living room. There was also some discrepancy in the quoted bill and the final bill from the front desk. This was rectified rapidly and to my satisfaction I would stay here again as it was very clean and the rooms were put together very nicely. Very nice to have a door between the living, and bedroom. Would come in very handy if part of the group wanted to sleep and the other stay up and watch TV, etc.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review, January 23, 2014
I appreciate you taking the time to post a review of your recent visit to the Best Western Plus Executive Suites. I apologize for the issue regarding your bill but I am pleased to hear that my staff corrected it in a timely manner. I am delighted that you enjoyed your stay with us and look forward to your return.
Sincerely,
Heather Konidaris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington, New Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2014

Staff was very rude price sucks for what you get and was told at booking it was a full breakfast but was no better then the simple one at all other hotels all I have to say that's good is the cleaning staff dose a great job

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review, January 23, 2014
Thank you for taking the time to post a review about your recent stay at the Best Western Plus Executive Suites. I apologize that we did not exceed your expectations but I appreciate your kind words regarding our housekeeping staff. If you decide to give us another try, please contact me directly so that I may personally oversee your reservation.
Sincerely,
Heather Konidaris
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Napa, California
1 review
5 of 5 stars Reviewed January 9, 2014

We recently stayed 3 days and 2 nights. We were very pleased and will definitely stay here again. Location was good, close to freeway (no freeway noise at all), close to good restaurants and sightseeing. We stayed at several Best Westerns during this trip and this was by far one of the best. Staff members were very helpful, especially our house keeper, Aricelli.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review, January 13, 2014
Thank you for staying with us at the Best Western Plus Executive Suites and for sharing your experience on Trip Advisor. I always enjoy hearing our guests mention team members who provided excellent service, so I will be sure to recognize Aricelli personally.

Sincerely,
Heather Konidaris
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Daytona Beach, United States
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 8, 2014

This was the first night of our Christmas vacation. SO glad I chose to stay here. It was just fantastic! I never give 10s and this place earned everyone of them. Loved the indoor pool. Breakfast was fantastic! Rooms were wonderful and spacious. Just a great experience. Will definitely return if in the area. Very nice!!!!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review, January 9, 2014
Thank you so much for choosing to stay with us at the Best Western Plus Executive Suites on your recent trip to Albuquerque. I am delighted to hear that you had such a wonderful stay and thought so highly of our amenities and staff. We do look forward to having you back with us in the near future and please do recommend us to your friends.
Sincerely,
Heather Konidaris
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Chandler, United States
1 review
3 of 5 stars Reviewed January 1, 2014

The two room suite was great! The amenities (blow dryer, shower head, TV) were substandard and didn't work properly. Most staff members were helpful. However, they give the impression of being inconvenienced if you ask for extra pillows or blankets. Breakfast was ok but nothing to brag about. Fresh fruit consists of apples...period.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather K, General Manager at BEST WESTERN PLUS Executive Suites, responded to this review, January 3, 2014
I want to thank you for taking the time to fill out a Trip Advisor review of your most recent stay. Your valuable feedback ensures we are consistently improving our services to exceed your expectations. We hope to see you again soon.
Sincerely,
Heather Konidaris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Executive Suites

Address: 4630 Pan American Freeway NE, Albuquerque, NM 87109-2201
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Albuquerque
#8 Business Hotel in Albuquerque
#9 Family Hotel in Albuquerque
#16 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Executive Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
The Best Western Executive Suites is an all-suites hotel conveniently located just off I-25 and Montgomery Blvd in Albuquerque. All of our rooms are spacious two room suites. We offer complimentary wireless internet, cable TV, on demand pay per view TV and Movies, and free hot breakfast every morning. Nearby attractions include Expo New Mexico, Cliff's Amusement Park, Historic Old Town, Rio Grande Zoo, Balloon Fiesta Park and Museum, and the Sandia Peak tramway. We are also located close to Sandia Casino and Golf course. Try our Uncle Cliff's and Balloon ride Packages. ... more   less 
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Also Known As:
Best Western Plus Executive Hotel Albuquerque
Best Western Albuquerque
Albuquerque Best Western

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