We stayed at the Guesthouse Inn in Albuquerque during the Balloon Fiesta and didn't have many options since this was a last minute trip. If I could have easily switched hotels, I would have. Unfortunately we had to stay there for two nights.
The linens were horrible. The blankets and sheets were full of cigarette burn holes and stains and the towels were stained and extremely thin.
The carpets were stained and the cleaning was marginal.
Both the bathroom and vanity areas were exceptionally small and both the toilet and sink needed maintenance. The plumbing was extremely noisy as was the air conditioner that barely produced cool air.
The continental breakfast area was so small that they shouldn't even bother. Needless to say, we did not stay for "breakfast."
I also don't think they change the computer keys. They are not the key cards but key shaped devices that you stick into the "lock". They keys have a sticker with the room number on them so they just keep reusing them. Also, this key will not allow you to enter any door at night. You must enter through the lobby.
There website was not very good at cancelling reservations either. I made a reservation in my name for 2 people. When we found out we we're going to be a party of 3 I cancelled that reservation and made a new one in my husbands name. Of course, his reservation was cancelled and mine was not. They were eventually able to give us the correct room but it was a hassle.
I have informed the corporation of this hotel and the manager of the hotel sent me a form letter with horrible english and many typos.
This is a case of a hotel owner keeping as much money as possible without investing any into the property.
There are many other places to stay in Albuquerque that are better than this one
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