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“Great, short stay at this very nice, well located hotel” 5 of 5 stars
Review of Sheraton Albuquerque Uptown

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Sheraton Albuquerque Uptown
3.5 of 5 Hotel   |   2600 Louisiana Boulevard NE, Albuquerque, NM 87110 (Uptown)   |  
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Breakfast for 2 Included
Ranked #16 of 144 Hotels in Albuquerque
Certificate of Excellence
GreenLeadersSilver level
Kannapolis, North Carolina
Level Contributor
76 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Great, short stay at this very nice, well located hotel”
5 of 5 stars Reviewed November 12, 2013

We were on a road trip, and decided to stay the night in ABQ. The Sheraton Uptown was available and pet friendly, so we reserved a room for the night, which turned out to be Halloween.

The hotel was hosting a charity trick or treat party, so things were pretty busy checking in. A hotel employee eased the way through the crowded lobby to the elevator. After a few hours the party was over and calm restored. We ate at the hotel bar, and had a great meal.

The room was very nice, comfortable bed, but small bathroom.

A good night's sleep was achieved.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review, November 25, 2013
Hello James M-

Thank you for your review. Mission Accomplished. A Good Nights Rest..

Our Sweet Sleeper Beds are some of the best beds in the industry, pair that with a great meal and friendly service and that is the true meaning of Hospitality.

This was our first year inviting in the community for Halloween to raise dollars for Big Brother Big Sister a charity we proudly support. I hope you enjoyed seeing the kids of ABQ in costume.

Yours in Hospitality,
Damen Kompanowski
General Manager
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914 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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Chandler
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 11, 2013 via mobile

We were delighted staying at this Sheraton for 1 night. It had wonderful amenities, accommodating and friendly staff, large room for us and our pet. NO PET FEE! Location is excellent: just off highway and surrounded by wonderful malls and shopping. We will definitely stay here each time we pass through Albuquerque, including on our way back home from our trip.

Stayed November 2013, traveled as a couple
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Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review, December 6, 2013
Dear 4perksteins,

We were delighted to have you here!!
It's always a pleasure having such wonderful guests stay with us :-)

Please let us know if we can do anything for you in the future.


Warmest Regards,
Carrie
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Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 11, 2013

The staff was very helpful and we enjoyed the buffet on the club level. The room was very comfortable, but the cooling system directed the air flow directly onto the first bed making it a little uncomfortable. Location was perfect for our needs with a nice Mall and restaurants nearby. Being a Starwood member have might helped, but the staff seems nice to everyone.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review, December 6, 2013
Dear Ronm1967,

I'm glad you got the chance to enjoy the multitude of shops and restaurants the surround us; they really make any stay super convenient ... and fun!
I am sorry about the discomfort that you experienced with our cooling system, and can ensure you that this will not happen again if you afford us another opportunity.

Thank you for taking the time to write a review. I look forward to meeting you in the future!

Warmest Regards,
Carrie
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Mesa Az.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 4, 2013

My daughter was married on Oct. 26, 2013, and she had her reception at the Sheraton Hotel Uptown, in Albuquerque New Mexico. The staff was outstanding, the food delicious and the accommodations were excellent. There was a very quick turn-around from another event, but the staff managed to make my daughter's reception hall look extremely elegant, and the entire event was beautifully handled. The General Manager of this hotel is Mr. Damen Kompanowski, and he was in attendance in case we had any concerns or needs. The hotel sales representative Cindy, our direct contact, was very professional but very warm and personable, too. My daughter was delighted with her reception and accommodations and her wedding was lovely, due in large part to the efforts of this hotel and it's wonderful staff. First rate, all the way!

Room Tip: Every room I saw looked comfortable: our entire group enjoyed the visit and the hotel. My daughter h...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review, November 8, 2013
Dear SuzyQMesaAz,

Congrats again to your daughter and new son-in-law!!! It's always a pleasure for us to host such important moments, and to make them unforgettable for the friends and family. We do appreciate you choosing us. Damen and Cindy are pretty spectacular; I think we'll keep them ;-)

Thank you for the wonderful review, and I hope you visit us again in the future.

Warmest Regards,
Carrie
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Medford, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 1, 2013

I arrived in Albuquerque and realized my license was expired so I could not rent a car and was a bit overwhelmed. James, the young man who checked me in was super kind and help. Kie(sp?), the waiter who delivered my food was warm and engaging. And Diane, the woman at the breakfast center was wonderfully personable.

Great people make a hotel/restaurant worth returning to. Staff is a 5 and the general review is 4+.
I would definitely return!

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review, November 8, 2013
Dear McIsaac2013,

Thank you so much for your generous words! We absolutely have the best staff, and enjoy hearing about the great things that they do. It's wonderful to hear that what could have been a very stressful trip for you turned out ok.
I hope that you will visit us again in the future :-)

Warmest Regards,
Carrie
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Denver, Colorado, United States
1 review
4 of 5 stars Reviewed November 1, 2013

We stayed at the Sheraton Uptown for the Balloon Fiesta this year. . This hotel did a first class job in handling everything from check in to check out. Staff was very friendly and accommodating. We had breakfast each day and the wait staff could not have been any better

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review, November 8, 2013
Dear Sherry M,

Thank you for choosing to stay with us during Balloon Fiesta. I hope you and your family enjoyed all of the festivities; it really is a magical time to visit Albuquerque. You're generous words mean the world to us and will be shared with the staff.

Hopefully we will see you again next year!

Warmest Regards,
Carrie
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Lake Zurich, Illinois
1 review
5 of 5 stars Reviewed October 31, 2013

We stayed at the Sheraton Uptown for the Balloon Fiesta this year. We were also there to celebrate my mom's 90th birthday. We had 25 rooms (65 people) for 4 nights. This hotel did a first class job in handling our group. Rebecca and Sarah from the sales department consistently went above and beyond the call of duty. They made organizing our block of rooms easy and were very competitively priced. They helped deliver oversized welcome baskets to all of our guests and even left flowers and a welcome basket for the birthday girl. The club level lounge was a life saver for our big group. When we got a little too loud for the other guests in the hotel, they graciously offered us another location in the hotel for us to gather.

This was a perfect spot to stay for the Balloon Fiesta. The park and ride was right across the street from the hotel and the Sheraton provided a free shuttle to and from the park and ride. It truly could not have been easier. The shuttle drivers were helpful, courteous and always friendly (even at 4:00 in the morning).

We had raw baked goods shipped in that needed to be baked upon arrival. With a smile, the chef graciously agreed to bake them with no prior notice.

The attitude of every single staff member at this hotel was top notch...they were definitely there to please, and please they did. We would not stay anywhere else but the Sheraton Uptown if we are ever in Albuquerque again.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie C, Front Office Manager at Sheraton Albuquerque Uptown, responded to this review, November 8, 2013
Dear jennifer g,

Your mom's 90th birthday party was a true joy for us to host. I'm thrilled to hear that we met all of your family's needs, and that it was a great event for all. Wow! ... a 90th birthday and Balloon Fiesta; what a special time for your family :-)

Please let us know if we can be of any assistance in the future. Perhaps next year for Balloon Fiesta?! Thank you for the wonderful review.


Warmest Regards,
Carrie
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Additional Information about Sheraton Albuquerque Uptown

Address: 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque > Uptown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Albuquerque
#9 Business Hotel in Albuquerque
#19 Family Hotel in Albuquerque
#24 Romantic Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Albuquerque Uptown 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Albuquerque Uptown. Located in the middle of the vibrant core and newly-developed Uptown Area, our hotel is the gateway to all the sights, sounds and experiences that New Mexico has to offer. We're just steps from all the variety that is Albuquerque, including the Uptown Business District, ABQ Uptown Living Center, and the Coronado Mall, which features dozens of your favorite restaurants, world-class shopping, and more. Our 295 guest rooms and suites feature contemporary styles and comforting Sheraton touches. You'll feel at home with the signature Sheraton Sweet Sleeper(R) Bed, 37" LCD television, High Speed Internet Access, ample workspace, in-room movies, and of course, fresh-brewed Starbucks(R) coffee or Tazo(R) tea for the day ahead. ... more   less 
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Also Known As:
Sheraton Albuquerque Uptown Hotel Albuquerque
Albuquerque Sheraton

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