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Sheraton Albuquerque Uptown: Traveler Reviews

3.5 of 5
2600 Louisiana Boulevard NE, Albuquerque, NM 87110 (Uptown)
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Sheraton Albuquerque Uptown
Ranked #12 of 144 hotels in Albuquerque
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519 reviews from our community

Traveler rating
    296
    146
    47
    18
    12
See reviews for
Families
107
 
Couples
130
 
Solo
70
 
Business
180
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Great Location!”
5 of 5 stars Reviewed February 18, 2013 via mobile

I work for the airlines and my work puts us here for the night. We had a long 23 hour layover and it was perfect. I was hoping I wouldn't be bored because it was such a long layover with no car. To my surprise there is a BIG indoor mall across the street and an outdoor mall in walking distance. I went to both malls to occupy myself. Lot of dinner option very close by. The front desk greeted us with a big welcoming smile! They suggested places to eat and directed me in the right direction. The rooms were spic and span with dreamy pillows! The hotel has a nice gym. I didn't eat at the restaurant because of the many options around. I'd recommend you to stay here and trust me is crew stay in MANY hotels and this one is great!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Misstravelqueen7 about Sheraton Albuquerque Uptown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review
February 20, 2013
Hello Misstravelqueen7-

Thank you for your 5 star review and we really do take that as a compliment. I heard a stat yesterday that if you work in the airline industry for 20 years as a crew member 5 years of that time will be spent in a hotel room. So your 5 star review really means a lot to us. See you an your next layover...

Yours is Hospitality,
Damen Kompanowski
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
“Best hotel in ABQ for the value”
4 of 5 stars Reviewed February 18, 2013

My family and I stayed here for 2 days for the holidays while visiting family. While the breakfast is somewhat subpar, the room and suite was incredibly large and spacious and the best part was that there were two bathrooms. The master bath had a spa tub too! I would not hesitate to stay here again. Breakfast isn't everything, but having the space to spread out when you're traveling with 2 family members is very important. I'd return for sure!

Room Tip: request a king room with two bathrooms!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Foodwise about Sheraton Albuquerque Uptown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review
February 19, 2013
Hello Foodwise- Thanks for your review, our Jacuzzi suites are amazing, spacious, a great floor plan and awesome views of the Sandia Mountains. I sorry we did not start you day off great with our breakfast, our suites come with access to our club lounge. I am not sure if this is the breakfast you mentioned above. If so we have now added and serve quiche and eggs as part of our continental breakfast. I hope you travels bring you and your family back to ABQ soon..

Yours in Hospitality
Damen Kompanowski
General Manager
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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“great customer service”
4 of 5 stars Reviewed February 17, 2013

the room was nice and the view was great, but the customer service was awesome.anthony s. made the experience suberb. He was the greatest. He made sure that we were up on all that was available to do while we were in town. he provided great accurate information. he was always prompt and ready to help. if all hospitality staff had his attitude what wonderful world it would be.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by daisy972 for Albuquerque
Ask daisy972 about Sheraton Albuquerque Uptown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review
February 19, 2013
Hi Daisy-

Thank you for your nice review...Hospitality 101.. Have the right people to take care of our guests. Anthony is one of the best in the business when making a customer feel at home. I would say my entire staff is dedicated to making you feel special while in ABQ.. We recently won an award Best of the West and we rank in the top 10% of all Sheraton's. Again thank you and we look forward to your next visit with us.

Yours in Hospitality,
Damen Kompanowski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“Platinum member review”
4 of 5 stars Reviewed February 14, 2013

This hotel was nice with an incorrect pool for the winter. Rooms were comfortable and clean. Upgrade was nice and the hotel has been maintained. Nice stay for our family. Nice club room with great service.

Room Tip: Upper floor near club room
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Txdelphia for Albuquerque
Ask Txdelphia about Sheraton Albuquerque Uptown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review
February 19, 2013
Hello Txdelphia-

Thanks for your review... I think an auto correct error... I believe you typed indoor pool for the winter. We do have just a wonderful property in the heart of ABQ Uptown. I love your comments on our great service and staff... I hope your travels bring you back to ABQ soon...

Yours in Hospitality,
General Manager
Damen Kompanowski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“This hotel is an unexpected treasure.”
5 of 5 stars Reviewed February 12, 2013 via mobile

We are traveling across country and only decided to stay here the day before and I am glad we did. The hotel is clean,all the rooms updated. The service was superb. There is a nice little bar in the lobby. The location can 't be beat. It is near shopping, restaurants, attractions and the interstate. Oh and the price is right.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BJ G about Sheraton Albuquerque Uptown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damen K, General Manager at Sheraton Albuquerque Uptown, responded to this review
February 13, 2013
Hello BJ G-

Thank you for your 5 Star review on our hotel. I am so happy our hotel provided what I say is the definition of Hospitality, Great Service, Clean, Friendly , and a place to rest your head at night.. I know your kind words will bring us future guest and I hope a returned visit from you..

Yours in Hospitality,
Damen Kompanowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Albuquerque Uptown

Also Known As:
Sheraton Albuquerque Uptown Hotel
Sheraton Albuquerque Uptown Hotel Albuquerque
Sheraton Albuquerque
Albuquerque Sheraton
Address: 2600 Louisiana Boulevard NE, Albuquerque, NM 87110
Phone Number:
Region: United States > New Mexico > Albuquerque > Uptown
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Albuquerque
#11 Family Hotels in Albuquerque
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Nestled in the heart of Albuquerque's uptown business district, our Sheraton Albuquerque Uptown hotel is minutes away from the Albuquerque INTL Sunport, the University of New Mexico, and much more. ... more   less 
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Sheraton Albuquerque Uptown
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