Our soccer team had to leave Hotel Cascada because there was a drive by shooting as soon as we arrived. Sheraton Albuquerque Airport Hotel was able to accommodate us. The lobby area and rooms are nice. But don't eat their food. The food was awful. They served our soccer team hard nasty eggs and undercooked sausages. And they served it everyday for 7 days straight! The hotel does not provide free Wi-Fi. Charges you $12.95 per day. Charges $15 per day if you want a refrigerator. The 4th floor smells like crap. They housekeepers leave their trash bags in the lobby. The elevators consistently do not work. The hotel had people using the stairs to walk up and down because their elevators were either broken or were too slow. Only 2 elevators for this large hotel. The only bright spot and why I gave the hotel a 2 star and not a 1 star is their employee...George Carver III. My family and I checked out on our last day and watched the world cup in the restaurant area. He served us their nasty food(I ordered the salad, figured they couldn't mess that up), and provided non stopped service why we watched the game. He was great....other than that, do yourself a favor, stay away from this hotel. If you have to stay at a Sheraton, use the Uptown Sheraton. I see no reason to ever use the Sheraton Airport, even if they were giving away rooms for free.
- Official Description (provided by the hotel):
- The Sheraton Albuquerque Airport Hotel is just minutes from the Historic Downtown Plaza and offers 24-hour complimentary shuttle transportation to and from the Albuquerque International Airport. ... more less
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