We unexpectedly stayed at the Sheraton Airport after we were bumped from our flight. It was late at night (almost 9pm) and we called for a reservation from the hotel phone at the airport. They had a room available and gave us a good rate considering it was last minute. Since we did not know what we were getting ourselves into (airport hotels horrors), we had an open mind. When we arrived via their hotel van, the front desk lady could not find our reservation and did not seem to have the energy to find it. My husband quickly enlisted another hotel staffer and she was quick to resolve the issue and get us into a room. The lobby was hopping with patrons and was inviting. Our room was spacious, clean and nicely decorated. We ordered room service since we had not eaten and it quickly came which was a nice surprise. Although the food was not wonderful, it filled the void. Nice room amenities. We were set to be the first flight out the following day and had an early wake-up call. We checked out but then had to wait on the van driver 10 minutes to shuttle us back to the airport (he obviously needed his coffee to get him going). All-in-all, a good experience for an unplanned stay.
- Official Description (provided by the hotel):
- The Sheraton Albuquerque Airport Hotel is just minutes from the Historic Downtown Plaza and offers 24-hour complimentary shuttle transportation to and from the Albuquerque International Airport. ... more less
- Reservation Options:
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