Page 11 of in room dining states: "For 24 hour snacking, vending machines are available on every other floor."
Receptionist Lawrence says: "We have soda machines. If you want a snack, there a convenience store 3 blocks away. I don't know why the book says that."
BOO . RUDE.

Stayed here a week while on business and had no complaints. Service was good from the check-in to the housekeeping. The rooms were nice and comfy and the bathroom was spacious. Had dinner at the restaurant twice was OK. Hotel really close to airport and a major highway which was convenient. Would stay again if in Albuquerque.

I stayed at the Sheraton this weekend. I have to say I was more than a little bit surprised. I live in Rio Rancho and I have watched this hotel go from a Wyndam to Albuqeruque Grand, to the Sheraton. I had heard various things about the hotel when it was the Grand and it was mostly negative.

This was far from negative. I went for a conference and the staff at the desk were fantastic. Stuart was awesome (you rock kid). The lobby was really nice and welcoming, very modern, had just a good vibe about it. The bellman Dominic was just plain cool and had a great attitude. Everyone smiled, greeted me and were very pleasant including the housekeeping staff.

During our conference, the staff wasfriendly and pleasant, the conference rooms were very nice. The lunch buffet was amazing, both from selection to taste. The barbeque sauce on the chicken was really great didn't seem like your ordinary bbq sauce. Desert was unique and my favorite. Best banquet food I have had attending a conference. Our group met here last year and I didn't attend. Most of my colleagues said last year was good but this year was great. What ever they are doing keep it up. By the way can I have the recipe for the BBQ sauce. Thanks to the Sheraton for a great food and service.

I booked this due to it's literal walking distance from the terminal.
What a nice surprise! The room I stayed in had a view of the Airport, which is fascinating to me. The room was very clean, well stocked, and had everything I could wish for except a mini fridge. The bed was very comfortable, and the interior design was clean, uncluttered, and way above my expectations for a $ 80.00 per night room. The room was smallish, but that's ok with me. There was a nice sink/vanity area, and a separate bathroom/toilet. Lots of nice closet space, and a fresh scent. The linens were cozy and well coordinated. I found this Hotel to be one of the nicer surprises that I have experienced during my travels.
I did not eat at the restaurant, just at the lobby bar. The bar food items were ok, nothing stellar. Drinks and such were priced reasonably, and their wine quality was decent. The lounge seemed a bit too sterile, and way too bright. The bar service was acceptable, but could use improvement. My bartender seemed much more interested in chatting with locals rather than taking care of travelers. A big turnoff to me. But, there's other bars in town to have drinks.