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“A Marvelous Unique Experience” 5 of 5 stars
Review of Nativo Lodge Albuquerque

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Nativo Lodge Albuquerque
3.0 of 5 Hotel   |   6000 Pan American Freeway NE, Albuquerque, NM 87109   |  
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Ranked #49 of 145 hotels in Albuquerque
Kyrenia, Cyprus
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A Marvelous Unique Experience”
5 of 5 stars Reviewed April 27, 2013

We just spent our best time at this outstanding unique hotel in Albuquerque that has the most unusual quality of warmth, and true comfort surrounded by the best friendliness and professionalism in the whole southwest states. You must go and experience the traditions, art crafts of the native American culture with all the color, texture, and service in the hotel world. The rooms are beautifully decorated and full of home comfort and if you can afford it, try the Presidential Suite, where you can enjoy the luxury of a home away from home atmosphere with its cozy kitchenette, and spacious living room adjoining the warm bedroom, a must for the selective clientelle. We rated the Nativo as A+ if you are visiting Albuquerque. Of course, all the Heritage Hotels, have a special place in our hearts if you are travelling the great Soutwest US

Room Tip: Rooms on the south side are quieter with corner suites, that are large and sunnier. We love the rugs...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HHandR, Public Relations Manager at Nativo Lodge Albuquerque, responded to this review, May 14, 2013
Benjamin B, we are glad to hear that Nativo Lodge provided you with the comfort and experience to make your trip memorable! Thank you for your positive review. Your feedback is invaluable to our company.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
Arlington, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2013 via mobile

Stayed at this hotel twice this year. I found a great "web only" price through Hotels.com. When I started looking through pictures of the place, I was immediately impressed by the folk art look that they were trying to achieve. They have lots of great amenities such as a pool, jacuzzi, fitness room, a restaurant and bar within the facility and pet areas (as this is a pet friendly hotel. The staff was really nice and accommodating. The rooms were also great and unique. I also felt that this place was located I'm a good location. I really feel that i got my money's worth at this hotel both times that I've stayed and i would definitely stay there again.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree B, Front Office Manager at Nativo Lodge Albuquerque, responded to this review, April 20, 2013
Dear Bella T,
Thank you for your wonderful review, and for choosing Nativo Lodge for your visits to Albuquerque. We are happy to hear that you were able to utilize our amenities. We look forward to welcoming you back on your next visit.
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Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 18, 2013

Nice place in a easy access location right off I-25. Elevator is met at the front entrance with checking counter on the right. Five stories, descent rooms but kind of outdated. Very friendly and helpful Staff. Rooms were noisy during rush hour traffic but quieted down nicely during night sleeping hours. Plenty of nearby restaurants. Couldn't find ice machine but only went up and down one floor thru the stairwell. Rooms could use more electrical outlets....especially for a family with lots of gadgets & cell phones, etc . Free wi-fi worked out fine. Small TV and A/C & heater is the floor window unit type. Room had a nice small balcony overlooking mountains of Albuquerque in the distance. Convenient overnight stay if you can get a good discount on the normal nightly room rate. °>°

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree B, Front Office Manager at Nativo Lodge Albuquerque, responded to this review, April 20, 2013
We appreciate your feedback and are glad to hear that you found our staff to be friendly and helpful. We would love to welcome you back on a future stay.
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Perth, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2013 via mobile

We stayed at Nativo Lodge for one night, and was impressed with the friendliness and excellent service from the staff.

The rooms were clean, and both hotel lobby and rooms are decked out in a Native American theme, which makes a nice change from the bulk standard design of motel/hotel rooms. TV was non-flat screen, but wifi was great.

We dined in the hotel's restaurant that night, as we couldn't resist the 15% discount that hotel guests had. Expected only average quality food being a small hotel, but instead was blown away by my chicken fajitas, which although a simple dish, the ingredients used were fresh and of a great quality. Although our waitress was busy tending the bar, she never forgot us who were dining in the restaurant. And consistently provided excellent service for all.
Nativo Lodge also has $4 Happy Hour drink specials! How good value is that!

Hotel also has a small pool (though it had quite a bit of fallen leaves in it) and a spa, which was nice. Gym was unavailable at time of visit.

Altogether, Nativo Lodge was excellent value for money and we had an enjoyable stay!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree B, Front Office Manager at Nativo Lodge Albuquerque, responded to this review, April 20, 2013
Thank you for taking the time to review your stay. We are pleased to hear that you were able to use your local treasures card, we are proud to be able to offer our guests discounts on local products. We are glad that you were able to experience the unique décor Nativo Lodge has to offer, we take pride in our Native American culture. I have shared your comments with our staff, and we look forward to your next visit.
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Ruidoso, New Mexico
1 review
1 of 5 stars Reviewed April 16, 2013

Low quality bedding. Note this in their pics if you look carefully. I did not and found 3 tiny pillows with stains and holes . No comforter but a thin satin spread and a sheet on each bed with one thin blanket for two beds. Mattress was new looking and comfortable as it's only saving grace or we would not have slept at all. Shower curtain liner was moldy and torn away from it's hooks. Good shower head and pressure however. Stool seat was pocked and pealing and not a divided type . Very ugly and when I mentioned this to the room service lady she said her manager told her they were working on the seats. So want to give me one and I can fix it fast for you I thought ? No vent in the shower area and poor lighting for vanity. Had a pet friendly room with laminate floor. The dog water got spilled and I used a towel to wipe it up . The towel was black after I got done and looked as if the floor had never been cleaned. Hope they don't charge me for the towel. The slidding balcony door would hardly open due to bad bearings and dirt and screached like chalk on a blackboard. No view in either direction. Freeway and busy intersection with all day and night noise on West side and the pool with kids screaming and a trama center with ambulances on the East side. The curtain over the entire glass wall was not insulated and the heat from the glass was enough to warm your dinner up. But when I went to their dinning hall at 6 PM there was no action at all ~ servers or customers. So can't tell you about the food. The hall noise carried directly into our room. Fortunately the nice desk clerk had heard us about "Quite room" and made sure we had no neighbors on any side. Hate to think what it would have been if she had not done this. There was one larger bath towel and the rest were small. We called the desk for a wake up call and extra towels and got no answer so we went down to find her sitting there looking at her screen. Doing what ? Don't know but she said she had been busy. No ice bucket and two glasses with no covers on them in a dirty plastic tray. Shampoo and conditioner was in mini size containers wthout any seals. So do they refill the used ones ? Maybe. Just did not feel sanitary at all. Then when I reminded them the next morning that we had originally asked for a Delux King room and did I get a refund for this room. They said no and that this was their delux double. The only delux about it was a delux ripoff for the price .I will never stay there again and hope you will not either because there are delux places to stay for the same price elsewhere in the area. All I could think was, "what would it be if it was not delux", carpet on the floor and a mat maybe for 79.00 instead of 89.00 ?

  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree B, Front Office Manager at Nativo Lodge Albuquerque, responded to this review, April 18, 2013
We appreciate your review of our hotel. I am glad to have spoken to you personally regarding these issues and am happy to report that any and all issues have been addressed. Your experience in the hospitality industry has provided great insight into how we can improve and we will. Thank you again for staying with us and we hope to have another opportunity to gain your trust and business.
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Kansas City, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2013

The staff at this hotel is so friendly and helpful. They have obviously redone the rooms. The carpet was fairly new and the beds were comfortable. The hotel has a great New Mexican atmosphere. I would highly recommend it.

Room Tip: We stayed on the 2nd floor and thought it was very convenient.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree B, Front Office Manager at Nativo Lodge Albuquerque, responded to this review, April 18, 2013
Dear Warren H,
Thank you for taking time to review your stay, we are happy that you enjoyed your visit and hope to welcome you back next time you visit Albuquerque.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falcon, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 14, 2013

First and ONLY pro.....great location!!! Booked for 4 nights. Walk in and immediately it feels dingy like dusty looking old wrinkled carpets! Booked through a 3rd party site we use quite regular and was informed we do not get breakfast coupons like the guest checking in before us because we booked 3rd party...ok!! 1 yes 1 luggage cart for 5 floors we didn't actually see the cart until 3rd day....the plus, there is an elevator....a beyond slow elevator!!!.VERY uncomfortable bed like an extremely soft bowl, felt like I was sleeping on the edge about to fall into the depths of the center, woke up sore and in pain every day!!! Parking was very minimal and the area towards the north side where our room was did not have working lights in the parking lot kind of scary. Our final day we know we have until 11 to check out so around 845 hubby goes on his 1st hunting trip, for the ever elusive 1 luggage cart! He searched all 5 floors using the insanely slow elevator to no avail and returns to the room with the bad news only to find out his room key card has been deactivated! So I check mine.....yep....deactivated!!! We began our adventure of hauling our things down without the cart using the slow elevator, on 1st trip stopping at the desk to get room key cards reactivated for the other 2 trips to load things! Front desk informs me "well putting the key card by a cell phone or laptop will deactivate them" I replied "really, my husbands was in his wallet and mine in the clear pocket on the back of our room door!" and the added info of "well I have no idea what happened then!" Really 2 more hours to checkout and I am glad we didn't carry a load down go back up the SLOW elevator and then find out we were deactivated.

Room Tip: Nicer hotels in the same area and better value!
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  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desiree B, Front Office Manager at Nativo Lodge Albuquerque, responded to this review, April 18, 2013
Thank you for your review of our property. We do apologize for any inconvenience you may have had with your stay. We will use your feedback to address all issues and better the service we provide. Thank you for choosing us for your lodging needs and we hope to welcome you back in the near future.
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Additional Information about Nativo Lodge Albuquerque

Address: 6000 Pan American Freeway NE, Albuquerque, NM 87109
Phone Number:
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Nativo Lodge Albuquerque 3*
Official Description (provided by the hotel):
Travelers from all over the world stay at the Nativo Lodge to experience Native American culture through the hotel’s vibrant art, innovative technology, and cultural aspects. No other hotel achieves the unique blend of contemporary and traditional Native American atmosphere within their luxurious rooms. Conveniently located near Balloon Fiesta Park and major attractions in Albuquerque, guests can enjoy breathtaking views of the Sandia Mountains and the New Mexico landscape, and Santa Fe is just a quick 45 minutes away. Spacious rooms with private balconies, free WIFI, daily Happy Hour, and true hospitality and charm of Native American contemporary culture make staying at the Nativo Lodge a one-of-a-kind experience."Hotels supporting cultural causes." ... more   less 
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Also Known As:
Nativo Lodge Albuquerque Hotel Albuquerque
Nativo Hotel Albuquerque
Albuquerque Nativo Hotel

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