We have always loved going to Hotel Albuquerque and have been several times over the past few years. I'm afraid we may have just had our last visit for a while.
First of all, the beds are very uncomfortable. After 3 nights, I came home and had to book an appointment for a massage to get the kinks out of my back and neck. Pillows are bad, too.
We love the pool and, frankly, it, and the location, are why we like to stay here. The pool is long and rather grand with nice gardens and comfortable poolside furniture. Sound relaxing? Think again. They have this music piped in that, while at first seems pleasant, after about 30 minutes, you want to jump in the deep end and not come up! It spoils any chance of serenity.
The restaurant in the hotel is now a Garduno's. This would not be my choice in an upscale hotel. It is a mediocre overpriced Mexican food place. The drink prices are not listed in the cocktail menu. Why? Because the margaritas start at $12 to $14!! That was for the house margarita! I ordered a Mexican Cobb with "crisp romaine and fresh garden greens." The lettuce was warm and wilted. My son ordered a salad and his was the same...warm and wilted. Even the dressing was warm. I had a side of tamales that were really tiny and really cold. My husband ordered chile rellenos. I've never seen such a mess on a plate. They were weird, cold and not edible. The next day we had lunch poolside. Big mistake. We ordered nachos, a burger and a salad plus 2 cocktails and a soft drink. Burger was cold, salad was still warm. We asked for a side of mayonnaise for the burger and it took almost 20 minutes to get it. The burger was gone. The food arrived in styrofoam containers and plastic bags like take-out from the local Chinese place. This is inexcusable presentation for a classy hotel. The bill was $70!!!!
This is a Heritage Hotel and it SHOULD BE much nicer for what you pay. The service is lovely. The lobby and grounds are gorgeous. It is located in charming Old Town which is loaded with great restaurants and shops. I heard on the news last night that they are building their flagship hotel right next door. Maybe when they do that they will spend some money upgrading Hotel Albuquerque...new beds, pillows, flat-screen tv's, a better restaurant, and some trays and appropriate dishes to serve poolside. What this COULD BE is the best hotel in Albuquerque.
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