I stayed in this hotel for my business meeting.Very nice hotel and meeting rooms.Front desk were very helpful. Bed needs some improvement.Exercise room very small. We walked to old town and was very good.Room service were great. i will stay again and will recommend

We had a room on the north side of the 10th floor with a lovely view that included Sandia Peak to the northeast. The Southwest flavor of the hotel makes it a nice place to stay over one of the many big chain hotels in the area. As noted in other reviews, the close proximity to Old Town, museums and the interstate make it a great location for exploring on foote, nearby, or heading out for a day-trip to one of the Pueblos or up to Santa Fe. We ate only breakfast at the hotel and thought the food was very good and reasonably priced. The restaurant waitstaff, as well as other staff we interacted with were warm and friendly. We will certainly consider staying here again on our next trip to Albuquerque.

This is a really nice hotel with great customer service my only complaint is that I went down to the pool in the morning to swim at the opening time and it was not open. They were cleaning the pool and I had to wait about 20 minutes before they let me in. Other wise it was great and very close to old town plaza, restaurants and shopping ( walk 2 blocks )

Two couples travelling together had rooms opposite one another on 4th floor. Room on south side with balcony is slightly larger and there is a small vanity area near bathroom. Room on north side did not have a balcony but had a view of balloons. It is somewhat smaller and entry to the bath is from the room itself, rather than the hall leading into the room. (Hope that makes sense!) We had a very nice breakfast at the hotel. The property is beautiful and very evocative of the area. It used to be a Sheraton and this is much nicer. Only thing they need to change are little old TVs!!!