We checked in and everything was great, had a good time at the pool! After swimming we went back to room. I wanted coffee creamer to go w my coffee! It took two hours, two trips to the front desk and 3 phone calls to desk trying to get coffee the coffee creamer they put in the rooms! Really wasn't a big deal just frustrating. When it was time to go to bed we pulled back the comforter and there was blood all over it! The front desk clerk was very nice and came up and we switched rooms! She said she would talk to manager and see if she could get the price of the room taken care of since it was dirty and that she would call me. Of course I never received that call. After the charge went through on my credit card I called the hotel again and the manager on duty said he would look into it and call me back. Once again still no call. I have left a voice mail w general manager, hopefully he will call back. The people were friendly but unfortunately are unable to follow through! I wouldn't stay here again!
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- Also Known As:
- Albuquerque Marriott Hotel Albuquerque
- Marriott Albuquerque