Hotel Andaluz was on my list of places to try out, so when my daughter & I booked tickets to see "Wicked", we thought we should try it. Parking was a problem. We had two vehicles and met a friend for the day who also had a vehicle. I was surprised that we had to pay for our parking, and although valet parking was available, as we arrived, it was not offered. We had a small room since it was just the 2 of us which was fine; however, we were put in a room with a view of the roof of the lobby.... nothing nice about that! Room service breakfast was below average. Upon check out I specifically inquired about the parking policy (we had paid for one vehicle to stay parked; one to go in and out) We were told that everything had been taken care of upon our check in so we were good to go. As we were trying to get out of the parking structure, the attendant rudely informed us that we had to have a stamped ticket for the car that had been parked. We had to return to the desk in the hotel to get it stamped. Then after I drove 4 hours home, I got a phone call from the hotel informing me that I would be charged $50 for not returning the parking pass. Hmmmmm I had specifically asked and had been told we were good to go. I don't get it. When you pay for a nice place, you expect to be treated nicely. The little things do count. I'll mark this place off my list, not returning.
- Official Description (provided by the hotel):
- Albuquerque’s iconic hotel and only one of two historic GOLD Leed certified hotels in the U.S. As a Four Diamond AAA hotel and winner of the 2010 Lifestyle Hotel of the Year by the BLLA, Hotel Andaluz has become the city’s social and cultural epicenter. Our downtown Albuquerque hotel embraces you with redefined hospitality, historic significance, environmentally responsible design and luxurious amenities. ... more less
- Reservation Options:
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- Also Known As:
- Andaluz Hotel Albuquerque