There's a lot to like about the Hotel Andaluz... historic, green, good location. We booked for 3 nights using hotels.com at $155 a night. Should have bought a nice room, right?
Instead our room was tiny with a dreary and dark minuscule bathroom and overlooked a parking lot. The room map on our door showed that our room was about half the size of most of the others on our floor. I wondered what the heck was going on...
I asked at reception what the room rate for our room was-- $130 a night I was told, with the typical and much larger room at $139. The receptionist also said that the hotel gives our (lousy, small) type of room to the booking services to book. Soooooo we're paying a $45 premium for the nastiest room in the hotel. Do I sound pissed?
I think this is a terrible way to run a hotel, or maybe it's the booking service that's the problem. I just know I'm never using hotels.com again, nor will we ever stay at the Andaluz again. And did I mention it's $16 a day for parking and a small latte at the hotel restaurant is $5?
This is my first negative review.