Spent one night here recently and was looking forward to the stay, as their website is glossy and professional. Sadly, however, the experience there was not. From having to ask for silverware in their restaurant Lucia at lunch to the valet's luggage cart rolling off the curb and falling over, spilling my luggage on the ground (thank goodness it didn't hit anyone, or my car!) to the faulty electrical system in my room, which kept going off and on all night long (I know because my phone was plugged in by my bed, and I had to move it to get back to sleep) AND affected the main lights in the bathroom, (which I only got to work twice) it all added up to an unpleasant experience. AND, I was told their policy is to lock in an additional $50 on your bill to cover "extra amenities" for a good 24 hours after you check out. All in all, not worth the money.