The Hotel Andaluz is almost successful in being a nice hotel. We stayed three nights and there were things to like and there were things not to like.
The Good: Service is really nice. The staff makes a great effort to help out, get you what you need and does so in a can-do fashion. There were a few problems with erratic housekeeping, sporadic bell/valet service and an erroneous room service order but all were addressed energetically once they were made aware of the problems. The hotel lobby, restaurant and rooms are wonderfully decorated and the bedding is very comfortable. The showers are low-volume to save water and as Midwesterners, we missed our gushing showers but we appreciate the real need to conserve water in a desert climate and also were impressed with the full-or-half flush toilets. The overall vibe is hip, playing up the moorish influences and aesthetics with a big nod to the hotel's historic past and we liked it.
The Bad: The biggest problem is the loud on-site outdoor nightclub which is a real noise problem on Friday and Saturday nights. The hotel seems to strangely cater to this facet of their business to the detriment of their hotel patrons and any first-time or weekend guest won't be expecting the hotel to generate its own serious noise disturbance to spring on unsuspecting hotel guests in the dozens of unfortunate rooms above the club. Compounding the problem is the fact that those same nights are local cruise nights where (admittedly cool-looking) low-riders cruise around the surrounding streets with pounding stereos until the wee hours. All of this is fine unless a person wants to get some sleep, in which case you are out of luck. The rooms do not mask sound at all - it actually sounds as if the windows are open so you can hear the pounding nightclub music, the car stereos and the diesel city bus engines pretty clearly and, basically, it does not stop until about 2:00 am. If you want or need a quiet hotel or don't want to deal with the hassle of changing rooms if the noise is too much, you'll need to insist upon a quiet room or consider staying elsewhere.
The Go-Either-Way: Downtown Albuquerque has its challenges and has probably seen much better days so you may find it cool or you may find it seedy. It is close to the Amtrak station but it would be wise to use common sense when walking around, especially at night. Traffic on Central is pretty snarled (lots of cruising in the daytime, too) and can be a hassle.
The Bottom Line: A lot of the problems with this hotel are self-inflicted and easily remedied. If management can manage to address them resolutely and permanently, this would be a top-notch hotel.
- Official Description (provided by the hotel):
- Albuquerque’s iconic hotel and only one of two historic GOLD Leed certified hotels in the U.S. As a Four Diamond AAA hotel and winner of the 2010 Lifestyle Hotel of the Year by the BLLA, Hotel Andaluz has become the city’s social and cultural epicenter. Our downtown Albuquerque hotel embraces you with redefined hospitality, historic significance, environmentally responsible design and luxurious amenities. ... more less
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- Also Known As:
- Andaluz Hotel Albuquerque