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Albuquerque

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Hyatt Regency Albuquerque: Traveler Reviews


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54% Recommend
3.5 of 5 stars 103 reviews
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Albuquerque - Car is King but Bus is King in Waiting

Hyatt Regency Albuquerque

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4 of 5 stars
BinDereDoneDat   71 contributions
Dublin, Ireland
Oct 17, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

Visited Albuquerque for Conference and stayed in Hyatt in Downtown area.Hyatt is a normal Hyatt - part of a chain so consistent quality of rooms etc.

US service in Hotels is quite quite different than in Europe and this can be very unsettling. The waitress at breakfast kept asking me what I would like and put a lot of concern into her voice, and when I was only getting some cereal and yogurt asked if she could get me some fresh eggs cooked in the kitchen. I at first thought she was being completely sarcastic - which would have been the case anywhere in Europe - but in the US this type of attitude is common because the waitresses depend on tips etc. So whilst initially I thought i was being insulted this wasn't the case and in fact I got the same attitude in all restaurants I went into - it takes some getting used to, but you have to accomodate yourself to the strange ways people do things abroad.

What is difficult to get used to is the amount of food offered in the restaurants. It is beyond the capacity of any normal person. If you are with a second person one course between the two would be more than you'd each eat in Europe.

I found a good restaurant in Albuquerque called the Seasons, which is in Oldtown, at the end of San Felipe street. I had soup, and chicken breast and a half bottle wind ($18) with total coming to $60 including tip of 15%. This is about €42 which was good value for an upmarket restaurant with nice ambiance. Again, you get the 'my name is xxx and I will be your server tonight' which you'd never get in Europe and make s you a bit uncomfortable, but as US was never an occupied country as the case in Europe, they do not make the same association between 'service' and 'servility' that is made in Europe. Again it would be impossible to finish the meal and out of the question to get a desert as the portions were too large. (- I'm 5'10" and 100kg so no lightweight and with good appetite so I can speak for most).

IN Albuquerque they assume you'll either have a car or will rent one, as they don't walk and the city is very spread out compared to most European cities. In Istanbul I could walk to teh top 10 sites in a day and a half - but here even one visit would be 10 miles away. However I found that there is a bus servcice with a day rambler ticket only costing $2, so I visited Nob Hill on Route 66, Corrunado Shopping Centre in Uptown and Also Downtown by bus. I also waled to Nob Hill and Down town from the hotel - Downtown is only 2 miles and Mob hill 4/5 miles. You can also get close to the Sandia Tramway f you take two buses and then have only a 4 mile walk. When I asked the hotel about visiting these places the suggestions were to take a taxi or rent a car. When I suggested a bus they had some basic maps but it was obviously an unusual request. Visiting the Sandia mountain by cablecar could only be done by car - possibility of walking a few miles was not something that crossed their mind.

All in all Albuquerque is a nice place to visit but woudl not have enough attractiions in the City itself to keep you occupied for more than 1-2 days - if you also hired a car you could probably visit the hinterland also, and Santa Fe is close by - can get their in about 1.5hrs by train for $8 return. A taxi from Corrunado to te eHyatt was €20 for 3 people, yet by bus was $1. Buses are available about 10 min walk from the Hyatt.

Good maps of the city are not available in the hotel as city too large, but if you're close by city is on a grid and flat, so you can see Hyatt tower easily, but as I prefer a good map you can get large city atlas in nearby shop.

Walking into Old Town from the Hyatt you pass block afet block of Court Houses, more than I've ever seen in my life - US is bery litigious.

Talking to guy who had moved to US from abroad, a lot of US citizens go bankrupt if they have to spend a day in hospital and have no insurance as daily cost is $10,000 per day. He had 2 stitches in his lip and no overnight stay and it cost $600 - $300 for doctor and $300 for hospital.

So whilst US might be a nice place to visit you wouldn't want to live there!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since May 10, 2006
  • Would you recommend this hotel to a friend? Yes
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Average price*: €106 (year-round)
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Beautiful hotel

Hyatt Regency Albuquerque

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5 of 5 stars
psychlady   2 contributions
Detroit, Michigan
Oct 11, 2009

The hotel was beautiful. The rooms were clean. The beds were comfortable. We had a view of the mountains which was lovely. The staff were helpful. The one negative was the restauran--foodt was expensive and not very good. There is a Starbucks in the lobby and many nice stores. It was a great jumping off place for the places we wanted to see.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Leisure
  • Traveled with Other
  • Age group 50_64
  • Member since June 01, 2008
  • Would you recommend this hotel to a friend? Yes
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Average price*: €106 (year-round)
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what a disappointment

Hyatt Regency Albuquerque

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2 of 5 stars
khuddles   2 contributions
Texas
Oct 11, 2009 | Trip type: Couples
1
person found this review helpful

Hectic arrival without rooms to spare we were kindly put on the 15th floor in a room with a mountainview. When the door opened the room had an abnoxious smell of chemicals much like formaldahyde presumably from cleaning we thought.....WRONG the room was filthy ..the carpet didn't appear cleaned....the bathroom smelled of stagnant water/sewage and the drains seemed rather slow. The parking was a problem and wasn't free. The internet wasn't free either. We intended to ride the train shuttle to Sante Fe but it wasn't running on Sunday. The rates were special but the stay was NOT!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since September 08, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €106 (year-round)
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could be better...

Hyatt Regency Albuquerque

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4 of 5 stars
trentonkid   37 contributions
las vegas, nv.
Sep 17, 2009 | Trip type: Couples
1
person found this review helpful

stayed here for one night on the way back to las vegas after a three week road trip...the hotel is a typical hyatt property, very nice, clean, but leaving something to be desired...the room was nice, and the hotel itself was quiet with the exception of some idiots being loud in the pool at 6 a.m. We got a good rate for this property off of Hotwire so that made it more bearable as I would never pay the outrageous sums of $$ that hyatt regularly charges. We didn't try the bar, we went elsewhere, or the pool, we checked in early evening so I can't comment on either. The bar did look fairly empty though when we walked past. There is a charge to park here, I believe it is around $15 or so...if in Albuquerque again we would probably look elsewhere, unless of course we could get another good rate at this location...

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since July 27, 2005
  • Would you recommend this hotel to a friend? Yes
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Average price*: €106 (year-round)
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We travelled 7000 miles this was the worst hotel!

Hyatt Regency Albuquerque

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2 of 5 stars
MontyCalgary   3 contributions
Calgary
Sep 14, 2009 | Trip type: Couples

We recently returned from a 7000 miles road trip through 8 states. This hotel was the worst property that we stayed at. The only staff there who appeared to have it together was the parking valets. My husband and I arrived at our room to find chilled champagne and chocolate covered strawberries and I thought this was a wonderful surprise but unfortunately for us the additions were meant for another guest named on the welcome card. They had given us a room prepared for someone else. Things went from bad to worse after that. The restaurant had no record of our reservation which had been made hours before and the restaurant staff was indifferent. The following day, we went siteseeing and returned later to find that our room had been cleaned but no fresh towels were left. It took 4 phone calls to get towels brought up. My husband changed his mind from tea to latte in the restaurant the next morning and was met with an icy glare fron the server. We never did get the latte that was ordered. I tried to use the business centre to check emails and was advised there was a $7.50 charge to log on. We did let the manager know of these issues and on check- out he took the priice of 1 night off the bill. Wouldn't it be smarter to just fix the problems? We stayed in hotels for 15 days on our road trip and this was the most expensive property and also the worst experience. We won't be back to this hotel.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since September 14, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
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Check Rates ABS:HotelCheckRates-d92749?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €106 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hyatt Regency Albuquerque Also Known As

  • Albuquerque Hyatt Regency
  • Hyatt Albuquerque
  • Albuquerque Hyatt
Address: 330 Tijeras NW, Albuquerque, NM 87102