We booked the Hyatt 3 months PRIOR to arriving. (and one of the top tier rooms as well)
ON THE DAY OF ARRIVAL, they informed us they are sending us to a low budget hotel a block away because they OVERBOOKED.
Bear in mind, this is my first and only scathing review. It takes a LOT to push me to this...
In this day and age, HOW DOES A HYATT OVERBOOK????
That will give you some serious intuit about the business they are running.
-Rude customer service
-A front desk manager who would not connect me to the General Manager
-A hundred excuses and no apology.
I WILL NEVER STAY HYATT AGAIN.
- Official Description (provided by the hotel):
- Discover a landmark hotel. Hyatt Regency Albuquerque is an urban oasis in the Land of Enchantment known for its high level of personal service, upscale amenities and ideal downtown location. Just 10 minutes from the Albuquerque International Sunport, the hotel is directly across from the Albuquerque Convention Center and a short walk to historic Route 66 with its many noted shops, art galleries and colorful avenues.Take the time to explore some of Albuquerque’s best dining options. Enjoy regionally inspired cuisine at Forque Kitchen and Bar or locally produced wine, micro-brewed beer and hand-crafted specialty cocktails at HQue Lounge.Immerse yourself in our rich cultural heritage and 310 days of sunshine a year and you will quickly understand why Albuquerque is the must visit destination of the Southwest. At Hyatt Regency Albuquerque, our renowned service, amenities and downtown location make us the ideal choice for business travelers, vacationers and conferences. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Priceline, Hyatt Hotels Corporation, Cheap Tickets, TripOnline SA, Travelocity, Hotels.com, Expedia and Tingo so you can book your Hyatt Regency Albuquerque reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Regency Albuquerque Hotel Albuquerque
- Albuquerque Hyatt Regency
- Hyatt Albuquerque