I stayed at Hyatt when I presented at a professional conference last year. The hotel was clean, room was quite big, and the beddings were decent as well. However, when we got to our room and I needed to get some work done, we found out we could not get on the Internet. The receptionist rubbed us the wrong way when she told us that to get an Internet, we will have to pay $10 or $15 a night during the conference. I was sure I checked on the Internet access before I booked the hotel, because I knew, I would need to get some work done after my arrival, so they had to make the change after I made my reservation. In the end, after some arguing, I was able to get the Internet without paying the fee and couple days later, I found a fruit & nuts plate in the room with a letter of apology. The other guests who attended the conference with me all complained about not having or being charged for the Internet.
- Official Description (provided by the hotel):
- Discover a landmark hotel. Hyatt Regency Albuquerque is an urban oasis in the Land of Enchantment known for its high level of personal service, upscale amenities and ideal downtown location. Just 10 minutes from the Albuquerque International Sunport, the hotel is directly across from the Albuquerque Convention Center and a short walk to historic Route 66 with its many noted shops, art galleries and colorful avenues.Take the time to explore some of Albuquerque’s best dining options. Enjoy regionally inspired cuisine at Forque Kitchen and Bar or locally produced wine, micro-brewed beer and hand-crafted specialty cocktails at HQue Lounge.Immerse yourself in our rich cultural heritage and 310 days of sunshine a year and you will quickly understand why Albuquerque is the must visit destination of the Southwest. At Hyatt Regency Albuquerque, our renowned service, amenities and downtown location make us the ideal choice for business travelers, vacationers and conferences. ... more less
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- Also Known As:
- Hyatt Regency Albuquerque Hotel Albuquerque
- Albuquerque Hyatt Regency
- Hyatt Albuquerque