I always stay at a Hampton Inn while traveling. This was one of the originals which is why it has outside access rather than the standart inside. That wasnt the problem. THE STAFF, including the manager on duty had this attitude that is not at all customer friendly. Breakfast is until 10am. We woke up late as we got in late. We were told at 9:45 am that there was no more main entree and at this late hour it would take that long to make it so ......but we were insistant and that became the crux of a huge customer dissatisfaction. The manager was ok with just giving us our money back and not at all taking action on his staff who said "I just want to go home" rather than make extra breakfast. They actually start putting breakfast away while other customers were trying to get breakfast as well. The situation was terrible. I would never recommend this hotel. EVER.
- Official Description (provided by the hotel):
- The Baymont Inn and Suites Albuquerque North is located conveniently off the I25 freeway and is minutes from anywhere you'll want to go in the Duke City. We're 2.7 miles from Balloon Fiesta Park and 4.0 miles from the Sandia Resort and Casino! Get up early and watch the Balloons launch from your room!We feature blazing fast wireless internet, a beautiful heated outdoor pool,fresh cookies everyday from 4-8pm, and a complimentary breakfast featuring make your own waffles! Our signature Hometown Hospitality service is sure to impress and our friendly staff will make this feel like a home away from home! ... more less
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- Also Known As:
- Hampton Inn Albuquerque North Hotel Albuquerque
- Albuquerque Hampton Inn