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“Good stay” 4 of 5 stars
Review of Albuquerque Marriott Pyramid North

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Albuquerque Marriott Pyramid North
3.0 of 5 Hotel   |   5151 San Francisco Road NE, Albuquerque, NM 87109   |  
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Ranked #59 of 146 Hotels in Albuquerque
Niskayuna, New York
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Good stay”
4 of 5 stars Reviewed 4 weeks ago

Stayed in the hotel for 3 nights in August 2014. Overall, it is a positive experience, clean and quiet hi-floor room and nice amenities (tried the outdoors swimming pool, nice in August :) ). My only concern was the wireless internet package I bought with my room, seems like it does not like my VPN connection and kept on knocking me out. I spoke to front desk personnel who were very helpful and promptly changed my room to another one with a wired connection, and problem was gone. Otherwise, I spotted few minor scratches here and there, but am personally not that concerned about these considering the level of cleanliness.

Verdict: Stay there comfortably if you have work to do in northern Albuquerque, will spare your highway driving.

Room Tip: Make sure to ask for a wired internet connection if you need a secured VPN connection. Their wireles...
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Green Features: I observed a posted note in the bathroom asking guests if they'd like to hang towels and reuse. Good point.
  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review, 2 days ago
Dear The_Last_Pharaoh,

Thank you for your review and for your kind words. We really appreciate it and look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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265 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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Lima
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 19, 2014

Stayed a week here. Check in a breeze. Very friendly people. Rooms are good, no fridge though. I mention this because New Mexican cuisine can be abundant and you may be tempted to bring a doggy bag to the hotel, but no place to store it. While at the bar, try the local brew, very good beers. Breakfast buffet is good, however, the selection is repetitive and may use a change of offerings, once in a while.

Stayed August 2014, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review, 2 days ago
Dear VMiyakawa,

What a nice review! We are so glad that you enjoyed your stay with us and the staff loved hearing your comment about them. During you next visit, we recommend booking one of our suites. They have refrigerators and microwaves in them. Perfect for those take homes from the great restaurants we have in the city.
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Steyr, Austria
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 10, 2014

Wife likes this Marriott as one of her favorites. Likes the open interior design which is reminiscent of the Marriott Marquis in Manhattan and Atlanta. We usually stop there when passing through to somewhere else when we are traveling on I-40. It is worth the drive 6 miles north.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review, 2 days ago
Dear Yodeler,

Thank you for your nice review and we are glad that you and your wife enjoy our hotel so much. Our atrium is one of my favorite features of the hotel and it offers such an open yet warm feel. Travel safe and we look forward to your next visit,
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Sedona, AZ
Top Contributor
109 reviews 109 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed August 1, 2014

I was there for two nights this month and there was an overwhelming smell of sweat in the room, like someone with b.o. had sat on the upholstered chair and they couldn't get the smell out. It followed me to one side of the bed so I slept on the opposite side and piled pillows up trying to get away from it. I found a remote control under the ottoman so I suppose the housekeeper avoided that chair too, because there was another remote by the television.
This was my second stay at the hotel and just like the last time the business area is monopolized by teenage boys playing with the computers making it impossible for travelers to print boarding passes. With wifi being an added cost, this is a real sore spot for me. Come on guys, it's bad enough to rip people off with outrageous wifi charges, at least monitor the business center and make sure it's being used by your customers who need it for business, not parents who are using it for babysitting.
Nice bar on the lobby floor.
The hotel is directly off the interstate and it seems like every time I go there is a huge traffic jam and construction around the exit.

Room Tip: Avoid room 520, it smells bad.
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review, August 2, 2014
Dear vikitorisedona,
We appreciate you staying with us and taking the time to share your thoughts. We are sorry that you were not satisfied with your stay with us and have shared your comments with the team to address. We hope you enjoy the reminder of the summer.
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Brisbane, Australia
Top Contributor
145 reviews 145 reviews
129 hotel reviews
Reviews in 80 cities Reviews in 80 cities
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed July 24, 2014

To be fair, almost every hotel in Albuquerque is in the middle of nowhere. It is fairly unimpressive city with poor public transport and the various suburbs linked by freeways. You definitively need a car. The hotel seemed to be in an office park area. We were using it as a base for trips to Santa Fe and other places in New Mexico but if you are looking for a hotel within a walk of anything like restaurants give this hotel a miss. The hotel is very dated with an atrium full of plastic plants.

We travelled from Overseas, stayed for three nights and are elite members but they gave us a room on the second floor overlooking the roof of the conference centre and a forrest of satellite dishes! Breakfast was ordinary. Pillows uncomfortable and while there is a pool it was crowded with screaming kids so gave it a miss. If I ever return to Albuquerque I would stay in the historic old town which is lovely. There are some nice hotels there.

Room Tip: Try for a high floor overlooking the mountains.
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Green Features: I didn't see any environmentally friendly practices other than the usual ones like reusing your towels.
  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review, July 26, 2014
DearMarkLaurence,

We appreciate you staying with us and your feedback. Please accept our apologies that you did not receive a room on a higher floor and we are looking into this with the team. We hope that enjoyed your trip overall to New Mexico and will come back to our State again to continue to experience all the many wonderful things it has to offer. Best Wishes
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Wheaton, Illinois
Top Contributor
60 reviews 60 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 23, 2014

My brother and I stayed in this hotel last summer, having gotten it through Priceline. The rooms were large and the beds were great! The rooms are on the perimeter of the building with an inside courtyard in the middle. Can be a bit noisy but wasn't bad. Nice restaurant with reasonable breakfast prices. It may have changed by now but when we were there, WiFi was free only in the lobby.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review, July 26, 2014
Dear N U

It is nice to hear from you. Thank you for your nice review and we hope we see sometime this year. Wishing you a great summer!
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Douglass, Texas
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

I stayed 2 nights while in Albuquerque visiting a business associate and family. The staff was helpful and friendly. I agree that this location is beginning to show it's age, but the Marriott standard of service is up to date.

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia S, General Manager at Albuquerque Marriott Pyramid North, responded to this review, July 26, 2014
Dear David C,

Thank you for recognizing the service levels of our staff and their friendliness. We appreciate you staying with us and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Albuquerque Marriott Pyramid North

Address: 5151 San Francisco Road NE, Albuquerque, NM 87109
Location: United States > New Mexico > Albuquerque
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Business Hotel in Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Albuquerque Marriott Pyramid North 3*
Number of rooms: 310
Official Description (provided by the hotel):
Hotel is in the shape of a giant, nouveau-Aztec pyramid and offers some of the best views of Albuquerque's International Balloon Fiesta. ... more   less 
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Also Known As:
Albuquerque Marriott Pyramid North Hotel Albuquerque
Marriott Albuquerque

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